Golf Range Manager - Graveley, Hertfordshire

Golf Range Manager (Top Tracer) - Chesfield Downs Golf & Country Club

The Club Company’s mission is to be unquestionably the UK’s premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.

With a warm and welcoming atmosphere, our clubs are set in beautiful locations with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests. Our clubs are an exceptional venue to work and enjoy.

Our CARE values - Caring, Ambitious, Respectful and Energised - are designed to guide and inspire our team every day. Our team members ensure that our clubs are places that people love to visit. Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.

We are looking for a Top Tracer Manager to provide an outstanding service to all users and to directly assist in maintaining and developing the business levels and profitability of all areas of the Top Tracer Range Facility, whilst adhering to Company Policies and Procedures, ensuring total customer satisfaction and exceeding member expectations.

You will develop the role of Top Tracer Manager to achieve an increasingly efficient, effective & profitable method of operating. To flexibly work and fulfil the multifunctional role required at all times.

You will be responsible for the achievement of budgets related to range, food and beverage revenues.

You will be required to undertake duties, as required, relating to the maintenance, preparation and effective running of the driving range in accordance with standard operating procedures,

drive a golf buggy and range picker in a safe and correct manner in accordance with policy and procedure and training.

You will welcome all Top Tracer users giving advice on all aspects of the facility to provide the best guest experience and increase future member engagement

You will also upsell in all areas of the facility – from additional buckets of balls, food & beverage, greens fees on short courses and Executive Bays on range, where applicable.

In addition to a competitive salary, we offer an excellent range of staff benefits, including

• Fun and professional work environment
• Complimentary use of health club, group exercise classes and golf facilities
• Competition play for team members with a golf handicap
• Bonus holiday days
• 50% off when you stay at our hotels 
• 50% off meals on duty
• 25% off food, drink, retail and spa treatments at other times
• Discounted membership for a friend or your family membership
• Free Parking
• Uniform provided
• Learning and Development programs
• Employee Assistance Programme
• Opportunities to grow and develop within the group
• Cycle to Work scheme
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Digital Reward & Recognition Scheme