Duty Manager – Gatwick Europa Hotel

Why wait to make your next career move?

Apply now and you could be working at one of our prime hotels near Gatwick Airport, situated in Crawley. This 246-bedroom hotel offers excellent value and comfort, as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountains, which is the perfect place to relax.

Our hotel boasts The Rafters Lounge Bar, which leads out onto the courtyard, it is also a cosy place to drink in traditional surroundings & we also offer the Mediterranean Restaurant. The Europa also offers 7 conference rooms catering for between 10 to 170 delegates, as well as being a favoured option for wedding events & receptions. Due to continued expansion we are now looking to recruit a Duty Manager.

We are looking to recruit a Duty Manager on to our team who will be responsible for maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports organisational values.

The successful candidate will have experience running the Duty Manager Shift in a Hotel holding 100 bedrooms or more. You will have excellent communication skills with both employees and guests and demonstrate exceptional customer service and management skills.  

Look at our website to give you an idea of how fabulous The Gatwick Europa Hotel is!

This position offers a very attractive salary and the opportunity for you to take an exciting step in your career!

In return for your commitment, we will support you in this new opportunity, with

• Up to 28 days holiday including bank holidays per annum

• Discounted stays for you & your family at any of our 60 hotels & 6 parks
• Meals on duty (Subject to eligibility)
• Uniform (Subject to position)
• Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.