Shift Engineer

Employer
Splendid Hospitality
Location
London, Greater London, England
Salary
Annual
Closing date
8 Jun 2022

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[INSERT ROLE]SHIFT ENGINEER, HILTON LONDON BANKSIDE

 

Shift Engineer

4 on 4 off- 48 hours a week

In this role, you will be responsible for ensuring that routine maintenance is performed, in order for the hotel to be operated with maximum efficiency to achieve guest satisfaction and safety. You will be a team player, have excellent communication skills and attention to detail, and will be able to maintain a positive and calm outlook regardless of what challenges the shift might bring.
What we offer you:
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • 28 holiday days (pro rata for part time)
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family

About us:
Hilton London Bankside is part of the Splendid Hospitality group.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Be the Best;
  • Make Responsible Decisions;
  • Treat Others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each Other.

Hilton London Bankside is 7 floors consisting of 292 rooms is in walking distances of the Tate modern, London Bridge, Waterloo and is 10 minutes by train to Oxford street.

The hotel is 5 minute walk to London Blackfrairs and Southwark station and 10 minute to London Bridge station
Your role in our family:
Key responsibilities to your role:

When working as an Engineer you will be working as part of the maintenance team ensuring that you respond promptly and safely to all situations. You will also:

  • Perform all routine preventative and curative maintenance
  • Operate, maintain and repair a variety of different equipment within the hotel
  • Work in a safe manner
  • Keep adequate level of supplies required for hotel maintenance
  • Keep a high standard of workmanship in all tasks carried out
  • Liaise with CE and ACE daily carrying out stator test and inspections and monitor daily usage
  • Respond to all guest requests as they arise and report back to for guest follow up and engagement
  • Work with outside contractors as necessary to assist them in performing maintenance or construction jobs

Person Specification

  • Knowledge, Skills & Abilities
  • Preferred –
  • Excellent command of spoken English
  • Strong customer focus and ability to engage and connect with guests
  • Ability to multitask and prioritise
  • Flexibility to work a variety of shift patterns
  • A desire to provide exceptional customer service
  • Exceptional –
  • Command of an additional language is an advantage
  • Proven Experience/Education Level
  • Experience within a similar environment is preferable, as well as an NVQ Level 2 or equivalent in a maintenance related subject, however we recruit for attitude rather than experience and will give you the tools to ensure you will be successful in your role.

Company Benefits

  • Childcare vouchers
  • Cycle to work scheme
  • Season ticket loan
  • Pension scheme
  • Complimentary meals and dry cleaning on duty
  • Discount program for you, your friends & family to stay in Hotels around the world
  • Opportunities for Internal career progression
  • Professional training and development opportunities

What happens next:
Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

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