Helpdesk Administrator

Employer
Atalian Servest
Location
Norwich
Salary
Competitive
Closing date
8 Jun 2022
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Job Details

Reference: TS/CC/16-02/248/1/PR

Job Title: Helpdesk Administrator

Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 08:00 - 17:00 - 40 hours per week

Location: Norwich

Would you be interested to join a leading facilities management company with a reputation for excellence?

Atalian Servest is currently recruiting for a Helpdesk Administrator to join our passionate and driven team in Norwich!

Your primary responsibilities will include:

  • Raising and closing jobs for reactive and system work orders, booking in reactive and PPM tasks.
  • Working in conjunction with Managers and Coordinators to ensure seamless management of the contract.
  • Helpdesk cover to meet clients’ needs.
  • Filing, scanning and tracking of paperwork.
  • Providing Administrative support to the Helpdesk Team.


About You:

  • Strong Customer service skills.
  • Proven administration experience
  • Experience working with the CAFM system is advantageous.
  • Knowledge of Microsoft Office packages.
  • Exceptional telephone manner.


Benefits:

  • Paid Holiday.
  • Employee Referral Scheme.
  • Learning and development opportunities.
  • Supportive working culture and future progression opportunities.
  • Mobile, legal, bicycle, breakdown, and retail discounts.
  • Eye test and glasses reimbursement.
  • Cycle 2 work scheme.

How to apply?

If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!

*** STRICTLY NO AGENCIES ***

Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.

Company

All of Atalian Servest’s service lines are led and staffed by experts in the field, as a Atalian Servest client you can be assured of an industry leading service, delivered by engaged and highly trained staff using innovative techniques and equipment.

With more than 23,000 people working at 7,000 client sites across the UK, Atalian Servest has grown considerably from small beginnings, and continues to do so.

Following the creation of a strategic joint venture early in 2016, Atalian and Servest (both leading international facilities services companies) have formally merged to create Atalian Servest. Through this tactical partnership, Atalian Servest has created one of the world’s largest most forward-thinking facilities services organisations. Atalian Servest has a turnover of €3 billion in which they employ in excess of 125,000 people worldwide, operating globally throughout 33 countries and across four continents (Europe, Africa, Asia and North America).

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