Meeting & Events Assistant Operations Manager - Sutton Coldfield, West Midlands

We have a fantastic opportunity for an Assistant Meeting & Events Operations Manager to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 319 bedrooms, Rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for…golf. We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in May 2022, and continuing with the launch of new training and development opportunities and incentives. 

The Belfry Meetings and Events:

At The Belfry we have beautiful event spaces. Our comprehensive and stylish meeting facilities comprise of 24 conference and banqueting rooms and can cater for a variety of events from board meetings to a full scale conference or a product launch,. The resort also caters for more leisure based events such as weddings, christenings and birthday celebrations.

About the role:

You will be given a 45 hour per week contract. As the Meeting and Events Assistant Manager, you will be responsible for the smooth running of the department, ensuring excellent guest service is delivered by the team at all times. This is a fantastic opportunity for an aspiring F&B manager to gain great experience and skills in a multi-faceted role at England’s leading resort.

Your responsibilities will include:

• Assist the Meeting and Events Manager with a hands on approach to the running of the functions and events whilst enhancing the guest experience
• Work closely with organisers, VIPS and other prestigious clients to deliver their expectations ensuring the highest attention to detail
• Liaise with other heads of departments in order deliver what the client wants and maintain working relationships
• Ensure your department exceeds targets by driving success and managing costs
• To assist with managing, training, and developing a large team

About you

• Driven to deliver exceptional customer service in a stunning environment
• An experienced Assistant Manager who has led teams in a similar role, managing a large and diverse team across multiple events
• An inspirational leader who develops your team and fosters excitement for our food and drinks offering
• Fantastic eye for detail
• Problem-solver, experienced in taking the initiative and achieving seamless services
• Able to develop strong relationships with your guests, team, and colleagues
• Excellent communication and organisational skills

Benefits

• Fantastic resort discounts that include: gym membership, rooms, golf, spa, food and beverage, and retail
• Access to lifestyle discounts at high-street restaurants, retail outlets and days out
• We offer Wagestream to all employees, enabling everyone to track earnings, save, access wages before they are paid, and seek financial advice
• Healthcare schemes: life assurance, 24-hour GP, health cash-plans
• Team social events throughout the year
• Long-service awards, including additional paid holiday
• Free staff parking. The resort isn’t serviced by public transport although we do offer a subsidised taxi service for those who don’t drive
• We can offer live-in accommodation for up to three months
• Excellent training, development and career opportunities