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Cycle Hire Supervisor - Worksop

Employer
The National Trust
Location
Worksop, Nottinghamshire
Salary
10.32 per hour
Closing date
18 May 2022
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Job Details

Cycle Hire Supervisor - Worksop

Summary

As Cycle Hire Supervisor you’ll be working directly with a small team to ensure Clumber Park is a well known destination for those keen to explore on two wheels.  
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
*INTERNAL APPLICANTS ONLY*

What it's like to work here

While the team is small, the passion is big. On rainy days there’s an opportunity to spend time in the workshop, ensuring we’re up to date on services and the felt is maintained. On busy days, its all go and the day flies by as we interact with visitors. You would mostly be working inside out Cycle Hire Hub with one other person, though on busy days, team members from other teams will happily jump in to assist. 

Click here for more information about this location

What you'll be doing

You'll be supporting with the daily operation, delivering excellent customer service to our visitors, as well as servicing and maintaining the fleet. Duties include:
  • Managing 2 cycle hire assistants and a small group of volunteers.
  • Attracting and recruiting more volunteers to support the team.
  • Responsible for ensuring the correct process and procedures and being followed and that the Cycle Hub is fully compliant in all areas of H&S.
  • Working towards weekly targets set by the VOEM.
  • Assessing the operation at Cycle Hire and facilitating ways of improving it.
  • Leading on projects – e.g establishing cycle routes, organising  bike sales.
  • Escalating issues to the VOEM


Who we're looking for

We need someone with: 
  • Previous experience in a Cycle Hire operation. 
  • A strong knowledge of cycle maintenance. 
  • Management experience. 
  • An ability to multitask and remain calm under pressure. 
  • Someone who is meticulously organised, who loves process and procedure. 
  • Exceptional customer service skills. 
  • A proactive nature with the ambition and drive to build and improve.


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Company

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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