Collections & House Officer - StaffordSummary
Are you passionate about collections management and care? Do you enjoy sharing with visitors how we conserve and preserve our historic collections? Are you enthusiastic about sharing stories of our collections to inspire others, then please read on.What it's like to work here
Home to the Anson family since 1624, the Shugborough Estate is the complete working estate. The estate includes a Georgian mansion house with magnificent views over the riverside garden terraces, Grade 1 listed parkland, walled garden and working farm. More recently, Shugborough was the home of Patrick Lichfield, photographer and cousin to the Queen, and features in much of his work.
You'll join a team of staff and volunteers working at Shugborough to care for its historic collections and share their stories with our visitors. Reporting to the Collections & House Manager you'll supervise three Collections Assistants. The team at Shugborough are dedicated to a high standard of collections knowledge and care, and we are committed to sharing our journey of care and discovery of the collections.
Click here for more information about this locationWhat you'll be doing
You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Supervising, working with, training and recruiting our volunteer team on whom we rely on to open our spaces. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.
You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.Who we're looking for
You'll need to have the following experience:
- Knowledge of customer care and approaches to optimising visitor enjoyment.
- Good team player with day to day line management and supervisory skills.
- Good interpersonal skills enabling relationships to be maintained.
- Some knowledge and experience of managing costs and expenditure.
- Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.