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Facilities & Support Services Co-ordinator - Ulverston

The National Trust
Ulverston, Cumbria
21,684 pa
Closing date
18 May 2022
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Job Details

Facilities & Support Services Co-ordinator - Ulverston


As a Facilities & Support Services Co-ordinator you will provide an efficient, effective and flexible support and facilities management service within a complex portfolio.  You’ll support the team to meet its objectives by ensuring high standards of business support, compliance, customer service and facility maintenance. 
If you would like to discuss the role further, please contact: 
Interviews will be held Friday 27 May.

What it's like to work here

You will be based primarily at Fell Foot which is situated at the very southern tip of Windermere, Fell Foot is a great, family friendly location to play, explore and relax. Sweeping lawns offer plenty of space for games, picnics, and gentle walks, while easy lake access makes the park perfect for paddling, swimming, and boating. 
On occasions will be required to work with the Facilities & Support Services team across the Central & East Lakes Portfolio, which covers 25,000c acres of land, from Langdale across to Ullswater including Grasmere, Ambleside, Troutbeck and Windermere as well as Fell Foot, with 55 tenanted properties, 25 farms, 2 ‘mansion’ properties, a 65ft waterfall, 3 ranger bases, 4 hydro schemes, an Albion cattle herd, lakeshore paths and high fell-tops all within our care.

What you'll be doing

You'll work closely with our Facilities Manager and as part of the role you’ll be responsible for banking, bookings, invoicing, duty management and a wide variety of ordering supplies. You’ll be the main contact between our regular contractors on site arrange call outs when necessary and we well as using our systems and processes to log and track these. 

Who we're looking for

To be fantastic in this role, you’ll need to have: 
  • Excellent communication skills – both written and verbal
  • Excellent computer skills, including outlook, Excel, Word and Powerpoint
  • Ability to learn new systems and processes
  • Ability to respond to varying pressures, difficult situations and requests
  • Experience of working as part of a team 
  • Skilled listener with good people skills.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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