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Holidays Operation Team Leader - Ambleside

Employer
The National Trust
Location
Ambleside, Cumbria
Salary
9.90 per hour
Closing date
18 May 2022
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Job Details

Holidays Operation Team Leader - Ambleside

Summary

***INTERNAL APPLICANTS ONLY***

We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at South Lakes.

Duration: Permanent

Hours: 22.5 hours per week.

Salary: £9.90 per hour

Internally you will be known as 'Holidays Operation Team Leader'



What it's like to work here

To find out more about the cottages visit www.nationaltrust.org.uk/holidays



What you'll be doing

You will induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs, and deal with customer queries in line with the NT Holidays Toolkit.

Health and Safety compliance and good environmental management is essential.  You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.

Please read the role profile attached.



Who we're looking for

To excel at this role, you'll need to have;

•Practical experience in an operational role in a holiday operating environment

•A good understanding of necessary standards of housekeeping, presentation and maintenance

•Some supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaints



The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Company

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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