Holidays Operation Team Leader - AmblesideSummary
***INTERNAL APPLICANTS ONLY***
We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at South Lakes.
Hours: 22.5 hours per week.
Salary: £9.90 per hour
Internally you will be known as 'Holidays Operation Team Leader'What it's like to work here
To find out more about the cottages visit www.nationaltrust.org.uk/holidays What you'll be doing
You will induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs, and deal with customer queries in line with the NT Holidays Toolkit.
Health and Safety compliance and good environmental management is essential. You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.
Please read the role profile attached.Who we're looking for
To excel at this role, you'll need to have;
•Practical experience in an operational role in a holiday operating environment
•A good understanding of necessary standards of housekeeping, presentation and maintenance
•Some supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaintsThe package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.