Night Porter Hourly rate: £12/hour
Working hours: 11pm -7am
The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland.
Hilton was voted #1 Great places to work in 2020. Our industry is all about people so we are serious about taking care of our team members and support their career ambitions in an individualised way. The Hilton London Canary Wharf has a solid track record in developing people at all levels for longer term careers. We also welcome those that are looking for flexibility around their lives outside of work with flexible hours and a range of contracts to suit.
A Night Porter is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.
What will I be doing?
Greet guests in public areas and rooms in a warm and friendly manner
Ensure corridors are kept clear at all times
Achieve positive outcomes from guest queries in a timely and efficient manner
Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
Carry out lost property procedures
Ensure chemicals are used and stored correctly
Report maintenance issues
Comply with hotel security, fire regulations and all health and safety legislation
Dispose of waste accordingly
Be environmentally aware
What are we looking for?
Good communication skills
Ability to work on own or in teams
Commitment to deliver high levels of service to guests
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in similar role
Go Hilton travel program
Incentive programs / Bonus
Holiday allowance that increases with length of service
Sick pay that increases with length of service
Opportunity to enrol in an apprenticeship
Meals on duty
Uniform provided / Laundry service dependent on role