Health Club Manager  

Employer
Hilton Hotels
Location
Wembley, Greater London
Salary
Competitive
Closing date
6 Jun 2022
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Health Club Manager  

WELCOME TO A WORLD OF OPPORTUNITIES - What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

 

A WORLD OF REWARDS

    Smart uniform provided and laundered Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Guest Experience Day 1 night stay with breakfast per year Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Discounted Parking - £2 per day at Red Car Park Modern and inclusive Team Member’s areas
 


What will I be doing?

    Manage operations of the health club Manage team members to ensure high motivation, provision of high quality service and ongoing development Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement Manage customer feedback effectively to ensure continuous service and programme improvement Instill brand values and standards to maintain quality on a daily basis Liaise with other hotel departments Ensure customers and guests receive friendly and consistent personalised service from all team members Recruit, manage, train and develop the team Respond to audits to ensure continual improvement is achieved Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
What are we looking for?

    Management and/or supervisory experience within the leisure sector Ability to meet financial targets Ability to work under pressure Excellent grooming standards Strong organizational skills Excellent communication and interpersonal skills Willingness to develop team members and self Flexibility to respond to a range of different work situations Ability to work on your own or in teams Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Degree in relevant area Passion for customer service Ability to close a sale Relevant fitness and pool qualifications

 

 

Want to know more about this job?

Contact Sandi directly in our Recruitment Team on Sandi.Mahlli@hilton.com

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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