C&B Operations Supervisor 

Employer
Hilton Hotels
Location
London, Greater London
Salary
Competitive
Closing date
6 Jun 2022
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C&B Operations Supervisor 

Career opportunities with a side of good times!

 

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

    Smart uniform provided Free and healthy meals when on duty Grow your Career your next position could be as an Assistant C&E Manger Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Modern and inclusive Team Member’s areas

What will I be doing?

As a Conference and Events Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

    Supervise Conference and Events operations Communicate and delegate in line with daily function sheets Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service Welcome guests in a polite and friendly manner Follow cash handling procedures Manage guest queries in a timely and efficient manner Ensure cleanliness of work areas Plan, organise and control the daily operations Ensure compliance of brand standards Represent needs of the team Assist Food and Beverage with achieving financial targets Assist Conference and Events Manager with training and developing the team Assist with annual and mid-year appraisals with team members under your responsibility
What are we looking for?

A Conference and Events Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Previous Conference and Banquet experience Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Experience in the hotel industry Experience in supervising and/or delegation Willingness to develop team members and self
     
 

Want to know more about this job?

Contact Francesco directly in our Recruitment Team on Francesco.Simonetti@hilton.com

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

 

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