Public Area Cleaner 

Public Area Cleaner 

A Night Cleaner is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks

 

Salary - £10 per hour 

 

BENEFITS

• Free meals on duty
• Travel and food discounts: - Discounted hotel nights plus 50% off F&B (subject to individual outlets)
• Holiday: 28 days including bank holidays (increasing yearly)
• Pension scheme
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules)
• Personal Development: programmes designed to support your career

What will I be doing?

As a Night Cleaner, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Cleaner will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

 

• Ensure cleanliness of all public areas
• Carry out lost property procedures
• Manage customer service issues quickly and effectively
• Manage master keys in his/her possesssion
• Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing
• Report maintenance issues to Maintenance/Engineering Department
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel's management