General Manager - Worthing

Buzz Bingo
Worthing, West Sussex
Closing date
7 Jun 2022
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General Manager - Worthing


We have an excellent opportunity for a General Manager to join us here at Buzz Bingo!

Buzz Bingo is one of Britain's Biggest Bingo operators with a significant percentage of the UK's retail bingo clubs and an award-winning website. We've got a massive community of members that's growing by the day and our Buzz Bingo players love big fun, big laughs, and big prizes.

Our clubs are led by great management teams and we're looking for an experienced General Manager who is ambitious with brilliant leadership skills to run our vibrant club.

You'll lead confidently across all areas of the business and help us to smash our business targets! No two days here at Buzz Bingo are the same and you'll support our Regional Operations Manager in driving our club forward, that means offering exceptional customer service and an exciting on-brand experience to every player who walks through the door.

If you have general management experience gained within hospitality, leisure or retail and are highly motivated & ready for a fresh challenge within a great business then read on...

Key Responsibilities

As General Manager you'll have responsibility for achieving the club EBITDA, operating profit budget and all financial targets. You'll ensure delivery of the Buzz Bingo brand and lead a team to deliver the brands values and create and lead a culture of exceptional customer service.

  • Drive a culture of exceptional customer service and host multi skilling; leading the team to ensure that the customer's needs are met and exceeded in every session
  • Implement centrally generated brand strategy flawlessly at a loyal level
  • Deliver a first-class food and beverage offer with exceptional food and customer service standards
  • Hold regular performance and financial reviews with the management team and evaluate actions to maintain and improve KPI performance
  • Recruit and retain a team that deliver outstanding customer service and retail standards across all areas of the club
  • Seek opportunities to recognise and appreciate those that go the extra mile or create WOW experiences for the customers

What We Offer

We reward our General Managers with a competitive basic salary + company benefits that include 33 days leave, discretionary bonus scheme, company pension & life assurance scheme, discounted food and free bingo!!

We offer fun working environments where no two days are the same, you'll engage with our wonderful customer base and you'll be led by an inspiring senior management team who are there to support you in your role and with your longer-term career ambitions.

We invest in our people with great inductions & training and on-going support to develop your career with career paths into senior management roles available for those who are ambitious and keen to progress.

Joining Buzz Bingo means joining our family. We know lots of companies say that, but we really believe it's true. Our teams in Support Centre and our 92 Clubs across the country are smart, energised and passionate about what they do!

Our clubs are open to suit our customer needs so flexibility towards your working hours is a must in your role. The majority of our clubs are open from 10am to late/early hours of the morning, weekends and bank holidays so a flexibility towards working hours is essential.

Regional travel and overnight stays maybe required and full driving license is necessary

How to apply

If you have the skills and experience, we are looking for and are looking to join a fun, vibrant team within an exciting industry sector then we'd love to hear from you.

Apply today for immediate consideration by sending your CV to outlining why you'd be a great fit for our business!

Skills, Knowledge and Behaviour

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