Operations Manager - Abbey View Golf and Track Facility - St Albans, Hertfordshire

St Albans, Hertfordshire
Circa £25,000 per annum
Closing date
7 Jun 2022
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Operations Manager - Abbey View Golf and Track Facility - St Albans, Hertfordshire

Abbey View Golf and Track Facility is an outdoor sports facility based in the centre of St Albans. The facility boasts, a 9 hole Golf Course, Beach Courts and a 400m Athletics Track. We will also have 2 new multi-sport courts being opened at the end of the summer.


To ensure the highest standards are met in respect of the operation of the Centre to provide a quality experience for all visitors to the facility.


  • In liaison with the Contract / General Manager to manage, control and co-ordinate the daily operation of the business in line with contractual requirements.
  • To participate, in conjunction with the management team in the creation of the sites  business plan, taking into account the requirements of the Company Business Plan, budgets and marketing plans.
  • To assist the Contract / General Manager with the preparation of the site budget and achievement of all aspects of income and expenditure
  • To ensure all staff are aware of the plan and their involvement within it and as a consequence all targets are met.
  • To be aware of the financial performance of the site and adjust operational issues to ensure targets are reached
  • To ensure lines of communication are fully used in order that the site operates to the highest standard
  • To interact regularly with customers and staff to gain a better understanding of the needs of both through feedback and dialogue.
  • To be responsible for staff recruitment, training and development, appraisals and staff performance.
  • To ensure quality standards are met at all times through the adherence to a quality management programme, excellence in customer service and the provision of a clean and tidy environment.
  • To ensure that all staff are aware of their responsibility under the Health and Safety at Work Act and as a result health & safety procedures are fully met on site, including the provision of twice yearly refresher training.
  • In accordance with the Health & Safety at Work Act to take necessary action in any situation likely to cause accident / injury or likely to render the buildings, structures, plant and equipment unsafe.
  • To ensure company standards are met and staff comply with Company rules and procedures. 
  • To provide as required data and information for the Contract / General Manager
  • To oversee the cleaning programme  in accordance with the cleaning specification ensuring that the facilities are always maintained to the highest standards of cleanliness.
  • To have overall responsibility for building maintenance and repairs within the facility ensuring legal, company and contractual standards are met.
  • To cover for the Duty Manager if required and act as a Deputy in the Contract / Business Managers absence.
  • To complete from time to time other tasks as requested by the contract / Business Manager.
  • To oversee and successfully run the Athletics Events Calendar and work with key stakeholders to help them meet their season objectives

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