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HR Assistant - London

Employer
Grosvenor Casinos
Location
London, Greater London
Salary
Competitive
Closing date
6 Jun 2022

Job Details

HR Assistant - London

Company Description

The Rank Group is growing rapidly within both our Venues and Digital businesses. If you're not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino.

We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function.

We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you'll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.


Job Description

We're looking for an HR Assistant to join our largest Casino in London.

The hours for this role is Mon - Fri 12:00 pm - 20:00 pm (40 hours).

To provide administrative support along with first line advice with regards short term sickness and low level misconduct within the HR office.

To maintain confidentiality with regards to employee information, team member personnel files, disciplinary and grievance issues and medical information.

To attend formal meetings as required and take full and accurate notes, type up minutes and notes of meetings in an appropriate manner within defined timescales.

To assist in the reviewing of team member attendance using existing methods and apply appropriate absence management and supporting attendance processes where required.

Diarise, schedule and create appropriate letters of invitation for meetings where required.

Provide administrative support to the management team with regards to formulating and typing formal letters and correspondence in relation to investigations, disciplinary hearings and other such similar meetings. This includes supporting managers to write their own correspondence.

To provide cover for the HR Officer, referring to Assistant General Manager or Regional HRBP where necessary. In the absence of the HR Officer, to communicate any urgent issue to the next level of management.

To respond efficiently to all internal and external queries, directing them as appropriate.

To maintain, update and monitor existing reporting mechanisms and spreadsheets where required, and ensure the management team is informed (e.g. new starters, probationary reviews, leavers, vacancies etc).

To support (where appropriate) the management team to monitor sickness and absence records for all employees.

To carry out additional tasks and duties as identified or requested by management and the HR Officer.

Ensuring that personnel files are maintained and are up to date, archiving where required.

Providing references.

In conjunction with the HR Officer, conduct training courses for heads of department, managers and team members as required.

To ensure team member appraisals are conducted, development plans created and agreed actions / training followed through.

Advise and support managers and supervisors with low level employee relations matters, ensuring they are aware of employment law and HR Policies

In conjunction with the HR Officer, implement and brief out new and existing Grosvenor / Rank HR policies.

To ensure effective delivery of disciplinary and grievance procedures and act as Company witness at grievance and disciplinary hearings.

In conjunction with the HR Officer, advise management on requests from team members for part time work, reduced hours, returns from maternity, short and medium term sickness.

Ensure internal communications are managed to a high standard, e.g. noticeboards, course notification, team-room holders, appraisal notification.

Ensure any team member queries of a personal nature are dealt with promptly and by the appropriate department, e.g. payroll, pensions, overtime, long service, maternity / paternity queries.

Assist with effective implementation of payroll and rota planning systems, where appropriate

Liaise with the Reward team, on matters relating to compensation and benefits, such as pensions, long term absence, termination payments and any other HR admin matters.

To ensure Grosvenor recruitment processes are in line with company and best practice requirements across both gaming and non-gaming.

To support with the delivery of the recruitment and selection process across the business. This includes ensuring the Job Descriptions are fit for purpose, drafting advertisements and identifying the most effective channels for sourcing candidates, and partnering with managers through the interview and selection stages.

To support with and advise managers with conducting initial telephone screening of candidates to ensure a robust and fair process is carried out.

To support in the delivery of inductions ensuring that they are conducted for all new joiners (except dealers).

To actively support and participate in the election and training of new and existing Team Forum representatives.


Qualifications

Essential

  • Good working knowledge of Microsoft Office, PowerPoint, and Excel
  • Good written and verbal communication skills in English
  • Previous administration experience
  • Flexible with regards to hours, willing and able to work evenings
  • Keen interest in learning and developing within a HR role

Preferred

  • Experience working as a HR Administrator
  • Basic knowledge of employment law
  • Qualified to CIPD Level 3


Additional Information

You will join a forward thinking and people focused team who believe achieving outstanding performance in a business that excites and entertains its customers will be achieved through ensuring we are a great place to work.

Company

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