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Commercial Graduate

The Celtic Collection
Newport, Newport (Casnewydd)
Closing date
30 May 2022

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JOB TITLE –  Commercial Graduate 
DEPARTMENT – Sales and Revenue 
RATE OF PAY - £21,000 per annum including excellent benefits!  
CONTRACT TYPE – Full Time, 2 Year Fixed Term Contract  


Have you finally finished your degree and looking at what to do next to get the most out of your hard work? Do you want to gain real work experience working in an award winning Sales and Revenue department and be mentored by the best in the business? Then this is the perfect opportunity for you!  

We are searching for outstanding Commercial Graduates to join our bustling Sales and Revenue team. 
You will be a Graduate with a minimum of 2:1 Bachelor’s degree, ideally in a?hospitality, events or business-related subject. 
As a confident outgoing individual with fantastic interpersonal skills , you will have a strong desire to succeed in a customer-focused role. 
You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure, have the natural ability to build rapport, a positive outlook, ability to handle complex information with accuracy and an exceptional eye for detail. 
You will be a top multitasker with strong analytical and problem solving skills with a sense of fun and professionalism in equal measure. 
Strong IT skills with working knowledge of MS Office products is a must for this role.  

As a Commercial Graduate, you will play a vital role in the success of our award winning bustling Sales & Revenue team, generating revenue for the Celtic Collection across all properties within The Celtic Collection and across all products inc. rooms, golf, spa, leisure and activities and conference spaces.  
This?two year?graduate rotational program will provide comprehensive exposure to the Sales and?Revenue function within a world-renowned and industry-leading hospitality business. 
It will comprise of three rotations across three departments – 2 x 9 months & 1 x 6 months – giving you the opportunity?to experience how each separate business function comes together to support the success of the?organisation.?? 

The departments: 
Our Reservations team play a vital role in the success of our?innovative and?forward thinking?business making bookings and?generating revenue for The Celtic Collection across all aspects?including rooms, golf, and spa. You will deal promptly,?efficiently and pleasantly with incoming calls, gaining the?maximum information from the caller?in order to?appropriately?sell and identify opportunities to upsell, achieving the best?possible rate and maximum yield. 
You will assist with handling incoming sales enquiries?for all types of events and will work proactively to convert?enquiries into confirmed bookings. You will professionally?promote and sell all The Celtic Collection facilities at appointments,?over the telephone or via email and will assist in conducting?professional and effective show-rounds of all Celtic Collection?facilities. 
You will assist the Revenue Manager in managing the yield and revenue for the Celtic Collection in order to achieve or exceed the budgets for all areas of the business.  As part of the program, you will help to produce reports with relevant analysis and propose ideas to maximise revenue.  Additionally, you will carry out all rate set up and set strategies in place within our booking systems and ensure all actions and results are recorded. 
You will be part of a team making a difference by delivering professional guest experience in a friendly and engaging way. You will utilise exemplary sales techniques and guest service skills while having a fantastic eye for detail. 

As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed! 
This program will also provide professional development, mentoring and networking opportunities to?grow your future leadership potential. 
Opportunity for full-time positions as the program?concludes. 

The Celtic Collection is a prestigious portfolio of five unique hotels at the gateway to South Wales. 
The Collection has grown from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. 
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.  
A choice of eight award-winning restaurants in The Celtic Collection includes Steak on Six, Pad serving passionate Asian dishes, and the Newbridge on Usk, a separate country inn with six bedrooms. 
The Collection also includes the historic Manor House, the stylish Coldra Court Hotel, and the essential convenience of the new T? Hotel Magor, with a second T? Hotel Newport under construction, as well as 10 luxury self-catering Hunter Lodges. 

In the event we receive a high number of applications, we reserve the right to close this campaign early 
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages. 

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