Job Title: Receptionist

Location: Farnworth Leisure centre

Contract: Permanent
Working hours: 30.5 hours per week between Monday to Sunday

Salary: Up to £9.50 per hour + time and a half on Saturday and double pay on Sunday

 
Here at Bolton Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a receptionist to join our centre.
 
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
 
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities.
 
About you
 
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment including sales experience if possible.
 
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
 
It is desirable that you hold any customer service qualifications as well.
 
Why Serco
 
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
 
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You will be able to broaden your experience and apply your skills in new ways.
 
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 
 
What we offer
 
•    Free/heavily discounted use of all the facilities at the Centre
•    Excellent Development and Training Opportunities
•    A safe and supportive culture
•    A chance to make a positive difference to the community