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Senior Commercial Manager - Gibraltar

Employer
The Rank Group plc
Location
Gibraltar
Salary
Competitive
Closing date
3 Jun 2022
Senior Commercial Manager - Gibraltar

Company Description

Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology.

We operate a multi-branded strategy, using a combination of proprietary and licensed software to provide online bingo and slot gaming and a social gaming mobile application.

Every day, millions of people worldwide enjoy our products - which include meccabingo.com and grosvenorcasinos.com - on their mobiles, tablets and desktops.

We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town, Maidenhead, Gibraltar, Mauritius, Sheffield, South Africa and Israel. With a team of over 350 worldwide, we empower our colleagues to work at the peak of their strengths and passions by providing innovative and collaborative working environments that attract, retain and engages high performing talent.

Gibraltar

Digital delivery is what our Gibraltar office is all about. It's where the Finance, Digital Operations, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices are set right on top of the Marina which is a stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market.


Job Description

Are you passionate about delivering the best and most entertaining player experience? Do you have a love for all things Bingo? Are you customer focused with a keen interest in data and player trends? If so, our Senior Commercial Manager is just for you!

The overall responsibility is to manage the performance of our Bingo brands including product and proposition development, daily operations, team management and prioritising collaboration across the Rank business.

You will lead a team of dedicated Bingo enthusiasts to deliver on key financial targets and develop the customer experience to create unique and innovative reasons for customers to use Rank Interactive Bingo brands. Work within the wider Rank Interactive team to ensure that multi-product play and the enhanced player experience are at the heart of decision-making.

  • Develop and implement the strategic plan that guides the direction of the Bingo brands including Mecca Bingo, Kitty Bingo, Lucky Pants Bingo
  • Full responsibility for growing the Bingo revenues by working with the Head of Strategic Campaigns and the Bingo Operations Manager to ensure the best player experience
  • Planning, execution and constant tracking of commercial activities across life-stage, product verticals, value tiers and retail customer segments utilising products and promotions
  • Working with key stakeholders across the business including acquisition, CRM, personalisation, product development and BI teams to deliver better customer experiences for players.
  • Prioritising the product roadmap to ensure key strategic goals are enabled by new developments
  • Working with VF / Playtech commercial teams to take full advantage of the strong relationship including sponsored promotions and Network offers
  • Stay informed of the latest offerings in the market to ensure that our Bingo products and brands are staying ahead of the curve
  • Integrate web/mobile and data analysis into the core of the business decision making process with a consistent 'test and learn' approach
  • Managing the Commercial team and relationships across multiple locations (organising internal team structures and coordinating with team managers and HR to ensure optimal teams and cohesion)
  • Maintaining awareness of the competitive landscape as well as opportunities for expansion, new opportunities or products
  • Stay updated with the latest regulations and assist with the company's responsibilities under safer gambling
  • Support other departments & functions across Rank Interactive in their strategic goals and when called for, initiate, join and drive projects with a laser focus on short term goals as well as key initiatives across the group

Qualifications

  • Self-driven, curious and eager to make an impact by making things happen
  • Previous Bingo, Marketing, Analyst, Operations and or supplier management is required
  • Experience in a large multi-brand company and driving gaming revenues in the Bingo space is a definite advantage
  • Approach problem-solving in a creative and pragmatic way
  • Great people management skills with the ability to influence others and form strong relationships
  • Able to accept support or insight from others while still being hands-on
  • Leadership skills and a track record of achieving results through managing teams - both formally and informally
  • Knowledge of budgetary and general business ownership in an online environment
  • Experience of Product Ownership and Development, Agile, Programme Management and related methodologies an advantage
  • Strong knowledge and understanding of CRM, LTV, customer lifecycles, data analysis, user journeys and a finely polished E-commerce product strategy that drives business growth
  • Proactive management of working relationships and networks across large organisations


Additional Information

If you'd be interested in joining the Rank family, please get in touch and we can talk through the options available to you.

To find out more information, follow us over on LinkedIn!

Rank Group & Rank Interactive

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