Night Guest Service Agent / Front Office - London
- Employer
- Royal Lancaster Hotel
- Location
- London
- Salary
- £22,880 per annum plus tips
- Closing date
- 2 Jun 2022
View more
- Sector
- Hotel jobs, Hotel Receptionist, Reservations Manager
- Job Type
- Full Time
Night Guest Service Agent / Front Office - London
Join Our Happiness
Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as Night Guest Service Agent for Royal Lancaster London stylish hotel next to Hyde Park and within walking distance to Paddington station, Bayswater, and Marble Arch.
At Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude.
As an employer that cares, you will be provided with tailored development plans, pieces of training, and apprenticeship opportunities to develop your career!
Joining our independently owned and 5-star hotel as Night Guest Service Agent, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:
- Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
- Employees and Friends & Family rates across our sister properties
- Complimentary meals on duty
- Uniform provided and laundered complimentarily
- Refer a friend bonus
- Workplace pension schemes
Employee recognition schemes and Social Committee events including gala dinners and much more!
As Night Guest Service Agent, you will be working within the Front of Office department and report directly to Assistant Night Manager and Night Manager.
You will manage daily night time Front Office Operations, and ensure the delivery of a world-class service experience using LQA & AA Standards.
Essential for our Night Guest Service Agent:
- Ability to work flexible hours including weekends and bank holidays if required
Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster Gate on the central line underground.
All applicants must be legally eligible to work in the UK.
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