Restaurant Manager - York, North Yorkshire

The Grand York

We are looking for an experienced fine dining restaurant manager to deliver the launch of our new restaurant, Legacy. You will cover all aspects of Front of House operations, whilst liaising with our Kitchen brigade to ensure the the highest standards of service are met.

What we offer you:

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

• •  Inclusive culture of family
  •  Full funded and supported Apprenticeship programmes 
  • 50% of Food and Beverage in all Splendid Hotels
  • £45 Splendid Family room rate discount 
  • 30% Discounted Friends and Family hotel rates in Splendid Hotels
  • Complimentary one night stay at The Grand in Probation
  • The Grand Cookery School discount 50% and 25% for friends and family 
  • Discounted local NCP car parking 
  • Monthly Pay Day treat 
  • Visit York discounts
  • Star of the month reward and recognition event 
  • Departmental incentives
  • Save money and enhance your wellbeing with Abode
  • Retail Trust Employee Assistance Programme (EAP)
  • Mental Health First Aiders onsite
  • Employee referral scheme 
  • No split shifts

About us:

The Grand was originally built in 1906 as a ‘Palace of Business’ for one of the most powerful railway companies in Edwardian England. The Grand, York is part of Splendid Hospitality Group and only a few minutes' walk from York Railway Station. There are also great bus links from all areas of the city.

Your role in our family:

Key responsibilities to your role: 

• Meeting and greeting guests.
• Lead, Manage, and Inspire the team to deliver outstanding guest service. 
• Manage cost and revenue in all areas of the restaurant without impacting quality 
• Managing the full restaurant team
• Respond to all guest enquiries, including conflict resolution
• Full ownership over delivering 5* standards, including training and development of the team. 
• Liaise with suppliers.
• Responsible for Health and Safety and Food Safety legislation requirements. 

Why you?

• Ability to engage with team and guests alike to create an excellent rapport
• Excellent interpersonal, verbal and written communication skills
• Take a proactive approach to project management
• Demonstrate a passion for excellence
• Previous exposure to a fine dining environment and delivering 5* standards

What happens next:

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.