Darwin Escapes
Bassenthwaite, Cumbria, United Kingdom
Closing date
27 May 2022

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The position:

We are looking for a Receptionist to join our team at Keswick Reach Lodge Retreat in Cockermouth, Cumbria. Amazing hourly rate of £9.80!

This is a permanent position to work part time hours. This will be 16 hours across 3 variable days which can include weekends and bank holidays.

Flexibility is essential to suit the needs of the business. 

Company overview:

Darwin Escapes has 24 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!

Main responsibilities:

The successful Receptionist will

  • Meet and greet resort guests.
  • Assist guests with any queries they may have.
  • Advise on the local area.
  • Issue accommodation keys and information.
  • Advise guests on events within the resort.
  • Handle telephone calls.
  • Deal with customer complaints.
  • Accurate cash handling.


Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.

What’s in it for you:

  • Competitive rate of pay.
  • Enhanced holiday entitlement.
  • Discounted staff breaks at our luxurious holiday resorts across the UK.
  • Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
  • Food discount across all resorts.
  • Discounts on spa treatments.
  • *'Introduce a friend' recruitment bonus.
  • *100% work attendance bonus.
  • *Company employee sick pay.
  • Compassionate leave pay.
  • Employee Assistance Programme.
  • Free access to the Darwin Academy training programme to help further your career and skill levels.
  • Cycle to work scheme.
  • Health Shield cash plan.

*Subject to terms and conditions

Why work for us:

‘Darwin Escapes is successful because of our Team, who are like minded, dedicated and committed to delivering outstanding standards and customer experience. This is how we support each other to carve those life long memories for our holiday home owners, holiday guests and golf members and visitors’ – Lindsey Esse, Managing Director.

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