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Experienced Poker Dealer - Brighton, East Sussex

Employer
Metropolitan Gaming
Location
Brighton, East Sussex
Salary
Up to £20,880 per annum + Excellent company benefits
Closing date
24 May 2022
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Job Details

Experienced Poker Dealer - Brighton, East Sussex

Brighton is famously recognised as one of the UK's most open-minded cities, our Rendezvous Casino is perfectly positioned to reflect our Metropolitan Gaming's open culture.

So, are you ready to place your bets on a career with us?

Well keep on reading!

Our poker team is pivotal to our operations; hence your role is a crucial to ensure our guests visiting our casino have an enjoyable experience.

Within this role you must have some previous experience working as a poker dealer having strong attention to detail and delivering high quality service to our guests.

MAIN DUTIES

Maintain correct gaming procedures at all times. In particular this entails:

  • Ensuring that all transactions are announced clearly, audibly and correctly.
  • All bets are correctly placed.
  • Ensuring that the game is paced.
  • Ensuring that session fees, rake and gratuities are collected and presented to the card room supervisor at the appropriate time.
  • Maintain a high standard of customer service. This includes being well groomed, polite and courteous at all times, and immediately referring disputes, problems or grievances to the card room Supervisor.
  • Maintain a high level of awareness of security requirements. This includes the immediate notification to superiors of any incident or other circumstance which may result in a breach of the Gambling Act 2005 or the Company's rules and procedures.

ESSENTIAL SKILLS

  • Outstanding customer service skills.
  • Exceptional interpersonal skills and able to maintain a positive, professional relationship with all guests.
  • Methodical and attentive to detail.
  • Good manual dexterity.
  • The ability to make quick, mental calculations.
  • Ability to promote all areas of the Club and understand departmental specific operations and services in order to explain and guide the guest during their visit.
  • To be a team player.
  • Able to communicate in clear and concise English.
  • Positive and upbeat attitude.
  • A high level of personal integrity.
  • A strong work ethic with a passion for exceeding expectations.
  • Show respect and appreciation to all.
  • Encourage and contribute toward a culture that supports everyone to be the best that they can be.

Please Note: You must be aged 18 or over and have the right to work in the UK.

 

Company

Owned by Silverpoint Capital since July 2021 and boasting a wealth of experience in both gaming and hospitality, we are committed to bringing a new perspective to the casino experience and continually innovating to deliver a unique and authentic experience for our guests in each of our individual locations.

As well as the very best gaming experience, our venues offer customers a diverse portfolio of bars and restaurants to enjoy when they visit. We were the first casino group in the UK to introduce dynamic leisure facilities to its properties to make them true entertainment destinations; these include celebrity chef restaurants, James Martin and Marco Pierre White, and Kings Bar in partnership with Budweiser.

 

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