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Reservations Agent - London

Employer
Marriott Hotels – London Edition
Location
London, Greater London
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
24 May 2022
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Job Details

Reservations Agent - London

Posting Date Apr 25, 2022
Job Number 22066835
Job Category Reservations
Location The London EDITION, 10 Berners Street, London, London, United Kingdom
Brand Edition Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.


The London EDITION is looking for its next Reservations Agent!

Would you like a job that gives you...

  • Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
  • 5 breakfast when staying in any of our European hotels
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Free gym membership
  • Wellness and mental health programmes
  • Flexible scheduling
  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Half price cinema tickets
  • Specially curated discounts in thousands of shops
  • Amazing staff parties
  • ...and much more

Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?

We are looking for an ambitious, dedicated and service-oriented Reservations Agent to join the team for The London EDITION. If you are a passionate Reservations Agent looking to develop within an amazing luxury lifestyle brand and the world's biggest travel company get in touch with us today!

As Reservations Agent you will be responsible for:

  • Providing luxury service to guests and bookers alike, and use sales techniques when assisting in making reservations, including personalizing calls, obtaining complete guest needs and information, contact details
  • Completing daily tasks as specified on the Reservations checklist
  • Partaking in a positive brand culture and participate in being an effective team that is committed to organizational goals and initiatives
  • Managing group blocks and rooming lists once contract is signed
  • Identifying cross-selling opportunities for both properties
  • ...to name a few!

Our most successful Reservations Agents:

  • Understand the impact of their job in the overall guest experience
  • Are Team players
  • Are curious, outspoken, determined 
  • Are flexible and willing to meet the demands of a 24-hour operation
  • Are great communicators
     

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

If this sounds like the perfect place for you, apply to be our next Reservations Agent today!

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Company

The next generation of luxury.

The London EDITION offers both a reinvention of its landmark building and the luxury hotel experience. Located in Fitzrovia on the edge of Soho, the boutique hotel blends thoughtful design and intuitive service with excellent dining and nightlife in a space that boldly brings together the past with the present.

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