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Assistant Conference and Events Operations Manager 

Employer
Hilton Hotels
Location
Burton-on-Trent, Staffordshire
Salary
Competitive
Closing date
23 May 2022
Assistant Conference and Events Operations Manager 

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Working as a Assistant C&E Manager you will be paid a yearly salary of £24,075

Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks.  In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

*Do you want to work for the UK’s #1 Great Places to Work 2021? If so, we have a world of opportunities available for you at Hilton Hotels and Resorts!*

 We are looking for positive and friendly candidates join our brilliant team. We have a variety of hours, contracts and shift patterns available. 

At Hilton St Georges Park, we are proud to pay a starting rate of £10 per hour for all our roles.

Working as a Assistant C&E Manager you will be paid a yearly salary of £24,075

We can offer you….

    Competitive hourly rate of pay for all our roles (including service charge if working within the F&B department). Taxi to work scheme-  we are proud to offer a £5 contribution each way towards your taxi bill to ensure you arrive and get home safely Free parking on site if you are driving to work Free meals during your shift Worldwide travel perks - up to 30 nights at discounted rates from £45 per night with GO HILTON! Personal membership to Hilton Marketplace (Perks at Works)
About the role

An Assistant C&E Manager is responsible for assisting with managing all Conference and Events operations to deliver an excellent Guest and Member experience while optimising sales and ensuring targets are met.

What will I be doing?

As an Assistant C&E Manager, you will be responsible for assisting with managing all aspects of Conference and Events operations to deliver an excellent Guest and Member experience. An Assistant C&E Manager will also be required to optimise sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

    Assist in managing all Conference and Events operations Maintain exceptional levels of customer service Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Aware of trends and propose ideas to build the range and quality of Conference and Events Optimise sales and contain costs, identifying any areas for action Set achievable budgets and other short- and long-term functional goals Provide effective leadership to the Conference and Events teams to ensure targets are met and exceeded both for the hotel and individual development Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure that training is carried out on an ongoing basis Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Front Office team Assist other departments wherever necessary
 

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