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Hospitality Administrator 

Employer
Hilton Hotels
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
23 May 2022
Hospitality Administrator 

Are you ready to join one of the leading brands in hospitality? The Hilton Birmingham Metropole is now recruiting for an Administrator to support the Food and Beverage team at the hotel. The Hospitlaity Administrator will support the office function of the team including typing, filing, answering telephones, taking messages, maintaining appointment calendar, internal customer service and other general office duties. 

 

BENEFITS 

Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets) 

Free meals on duty 

Holiday: 28 days including bank holidays (increasing yearly) 

Pension scheme 

Discounted dental and health cover 

High street discounts: with Perks at Work 

Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules) 

Personal Development: programmes designed to support your career 

24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub 

Discounted LivingWell membership 


What will I be doing?

An administrative assistant provides the Team with support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, internal customer service and other general office duties. Specifically you will be responsible for performing the following tasks to the highest standards:

  • Greets internal and external customers in a friendly and professional manner
  • Sends outgoing mail, both interoffice and outside of the hotel
  • Maintaining accurate payroll records for the department
  • Routes mail, faxes and other printed matter
  • Prepares and types corresponded complex numerical/financial reports, as directed
  • Prepares correspondence on behalf of management
  • Duplicates, copies and distributes and mails material for the department/office
  • Orders and maintains office supplies and equipment
  • Maintains files and equipment in an orderly and professional manner
  • Uses the property's email system and maintains their email box, as is policy
  • Appropriate business use of telephone and voice email system
  • Handles requests from both internal and external, as appropriate
 

 

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