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General Assistant – Britannia Hotel Edinburgh

Britannia Hotels
Edinburgh, City of Edinburgh
Closing date
3 Feb 2022
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General Assistant – Britannia Hotel Edinburgh

Why wait to make your next career move?

Apply now and you could be working at The Britannia Hotel, Edinburgh! The Britannia is situated on the banks of the Water of Leith in the West End of the city and is conveniently located within easy reach of many of the city's major attractions.

The Hotel features 223 well-appointed guest bedrooms and an on-site restaurant and an on-site bar, where guests can enjoy freshly prepared breakfast, lunch and evening meals. Due to continued expansion, we are looking to recruit a General Assistant on to the team.

As General Assistant, you will be required to;

  • Anticipate guests needs wherever possible in order, to deliver an exceptional quality of service and in turn guest satisfaction.
  • Provide a helpful and professional image within the department ensuring full co-operation is given to colleagues in other departments.
  • Have a good knowledge of the products and facilities in the hotel.
  • Comply and implement Company and Hotel audit requirements.
  • Undertake any reasonable duties as requested by your colleagues of the management of the Hotel.

The successful candidate will have previous experience as General Assistant in 100+ bedroom hotel. The ideal candidate will be organised, punctual and efficient. You will have a keen attention to detail and the ability to effectively meet deadlines. 

Visit our website and check out this fantastic City-Centre Hotel!

This position offers £10.00 per hour and the opportunity for you to work in an exciting, fast-paced industry!


In return for your commitment, we will support you in this new opportunity, with


  • Up to 28 days holiday including bank holidays per annum
  • Discounted stays for you and your family at any of our 60 Hotels & 6 Parks
  • Meals on duty (Subject to eligibility)
  • Uniform (Subject to position)
  • Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.

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