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Self-Pay Sales Administrator

Employer
Nuffield Health
Location
England, Cambridgeshire, Cambridge
Salary
£20500 - £21500 per annum + gym & healthcare
Closing date
8 Feb 2022

Job Details

Nuffield Health is Britain's largest not-for-profit healthcare organisation.

Join us as a Self-Pay Sales Administrator in our Cambridge Hospital and play your part in building a healthier nation.

About Cambridge Hospital

Our state-of-the-art hospital, is central Cambridge's premium private hospital, boasting an Outstanding CQC score and offer a full range of medical and surgical specialties. With expertise in Cancer care and Cancer surgery, Orthopaedic surgery (including robotic surgery), Neurosurgery, Cardiology as well as specialist Paediatric services. Recently having secured a partnership with the Royal Papworth NHS (National Health Service) Trust we will see growth in our Cardiology services and aim to expand our current speciality in this field.

Backed by the latest diagnostic imaging facilities including wide bore MRI and CT scanning, we offer immediate assessment and expert diagnosis. Hospital facilities include 3 state of the art digital theatres, 32 beds, Surgical Day Case theatre/endoscopy suite, Surgical Day PODs, private consultation rooms, close monitoring units, Chemotherapy suite, on-site registered pharmacy, Diagnostic scanning unit and a Pathology laboratory.

The Opportunity

The primary responsibility of the Self Pay Sales Administrator is to communicate effectively, positively, and professionally with customers in order to facilitate their surgery at Nuffield Health Cambridge Hospital. The successful candidate will support the Patient Services Manager in ensuring departmental targets are met.

As a Self-Pay Sales Administrator, you will:

  • Manage outbound Self-pay quotations, via phone and email from potential patients who are seeking advice on medical procedures and treatments available at our hospital

  • Dealing with 'self pay' patients, you will provide an overview of pricing options, manage conversion, and play a key role in ensuring that patients are supported with information from their initial inquiries through to consultations and medical procedures

  • Be responsible for following up quotations sent, managing medical secretary relationships and patient liaison.

The Person

To succeed as a Self-Pay Sales Administrator, you will have:

  • Excellent written and verbal communication skills

  • Good interpersonal skills and a good level of IT literacy

  • Good attention to detail

  • Proven relevant experience in a similar role

  • GCSE English and Math or equivalent qualification

The Benefits

We want you to be the best you can be. We promise that we will support you with training opportunities, career development options and our unique health & wellbeing focused benefits package. This includes free membership across all of our Fitness & Wellbeing clubs, along with free private healthcare. Not only this but we also offer a range of lifestyle and financial wellbeing benefits.

Be your best and join us in building a healthier nation.

Key information about the role.

Salary - £21,500 per annum

Location - Cambridge
Working Hours - Full Time, 37.5 per week
Permanent

Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.

Company

Company info
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Nuffield Health

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