Are you passionate about food and providing an outstanding customer experience?
Do you thrive in a fast-paced role where 2 days are never the same?
The Food & Beverage Manager is responsible for the day to day running of the F&B outlets across the hotel. Managing the Guest Experience team, you will ensure a high level of service is always provided across your department(s), leading by example and monitoring customer satisfaction.
What will I do?
- Work closely with other functional leads (on property and central functions) regarding menus, price lists, meetings & events, etc.
- You will be a ‘hands-on’ manager, and as a team provide an excellent guest experience to all customers
- Manage day to day food & beverage operations
- Keep within set costs/budget for your department
- Deal with any issues and complaints which may arise
- Stocktaking, ordering and maintenance of equipment
- Prepare work schedules
Is this the role for me?
- Previous experience in an F&B role, Meetings & Events, Banqueting, etc.
- Relevant qualifications in either food service management, hospitality management
- Supervisory/Management experience
- Up to date knowledge of F&B trends and best practice
- Good knowledge of wines & spirits
- Passionate about good quality food and providing an outstanding guest experience
Why The QHotels Collection?
- Family and Friends discounts in hotels across The QHotels Collection
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training & professional qualifications, including course fees!
- Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio
- Internal talent exchange network Access to an Employee Assistance Programme, 24/7, 365 days a year
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.