Event's Coordinator - Hook

As an Event’s Coordinator you will be joining a dynamic team dealing with sales enquiries via telephone or email. You will ensure all enquiries are dealt with in a flawless and professional manner. Working closely alongside an experienced Event’s Manager to develop and enhance your skills and also a fantastic events team you will support with delivering experience’s to remember for our Corporate and Leisure guests.

Key Responsibilities:

• To provide the highest quality of guest service standards with the aim of exceeding expectations at all times, whether by operations or administration.
• To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships.
• To effectively sell Tylney Hall’s meeting rooms and bedrooms, responding to telephone, email and face to face enquiries in a prompt, professional and friendly manner
• To co-ordinate all arrangements for large conferences, social events and weddings, giving advice, recommendations and upselling.                                                                                     
• To attend and assist with Wedding Fares or Showcases. These may take place outside your normal working hours.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

Tylney Hall:

Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire.  With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none.

Why work at Tylney Hall:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!

Benefits

To support our staff we offer:

• Meals are provided by our talented kitchen team
• We have plenty of free parking.
• We also have amazing recognition awards for exceptional customer service
• Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*service charge is dependent on sales performance and not guaranteed