Wedding & Events Planner - Chippenham, Wiltshire

Wedding & Events Planner - Chippenham, Wiltshire

We have a fantastic opportunity for a full time Wedding and Events Planner to join our friendly team!

You will be responsible for organising and managing weddings and events, as well as dealing with all general reservation enquiries. The ideal candidate will be able to manage and drive the Events & Banqueting Sales across Lucknam Park to maximise potential revenue whilst providing 5-star customer service.

Wedding & Events Planner responsibilities:

• Taking bookings and ensuring that all guests receive an excellent level of service.
• Ensuring that all emails and answerphone message are responded to promptly and efficiently.
• Building and maintaining strong relationships with corporate clients/suppliers etc.
• Giving prospective weddings and events clients tours of the hotel, explaining all possible options for the event.
• Acting as host/hostess for major events.

Experience and skills required to fulfil the role:

• Positive, friendly and professional attitudeStrong organisational skills
• Excellent communication skills (in person, email and telephone)
• Excellent guest service skillsFluent in English - verbal and written
• Proficient in computer software such as Excel and Word as well as specific reservation, event software
• Experience dealing with difficult situations and complaints

We offer you the following benefits:

• Being part of the team at one of the most award winning UK country house hotels
• Free car parking
• Smart Uniform provided
• Share of service charge
• Staff introduction bonus scheme
• Free membership to the Luxury Restaurant Guide
• On the job full training, development and promotional possibilities
• Additional holiday days for length of service

We are offering a competitive salary for a full time role, working 40 hours per week, which could include evenings and Bank/Public Holidays as needed to fulfil business needs. Service charge will be paid after completing one full months service.

Please be aware Lucknam Park is located in beautiful countryside which is difficult to reach via public transport, therefore your own transport would be advisable to enable you to fulfil the shifts required for this role.

If you feel that this is the next role for you, please apply by forwarding a copy of your current CV.