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People Manager - London

London, Greater London
Closing date
20 Dec 2021

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Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Customer Service Assistant
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People Manager - London

People Manager


Are you a HR Professional looking for your next challenge? Do you take pride in being able to collate information and advising accordingly? Are you highly motivated in prioritising and organising everything People related? Then why not join us?

BaxterStorey is one of the fastest growing hospitality providers in the UK. We are proud of the internal careers we have created, and we are looking for new team members to be a part of our growing company.

We pride ourselves on our love for fresh, local, seasonal produce not just because we believe it tastes better, but because it has a big environmental impact, from reducing food miles, to huge social benefits supporting local suppliers and businesses.

We're looking for a People Manager who will advise our London Operations team on all performance management issues. Including disciplinaries, grievances, appeals, long term sick issues, other employee welfare issues, pay and other remuneration issues, including promotion and benefits. Overseeing TUPE, restructure processes and ensuring compliance with legislation.

The variation doesn't stop there.....You will be transferring your knowledge to our leaders in the business, reviewing and analysing the risks, being innovative and providing flexible solutions as well as being confident in challenging the Operations team ensuring compliance with legislation and governing due diligence. Being able to think 'outside of the box' and manage each case appropriately with a commercial approach.

Things you'll need:

A passion for providing an excellent people service will be at the heart of everything you do

Generalist experience in a fast-paced and dynamic business

Commercial acumen, assertiveness and confidence in providing advice to effectively influence people decisions

Experience in hospitality, retail and similar environments with a distinguished focus on people service will be an advantage

CIPD qualified or relevant experience

Adaptable and able to think on your feet

Excellent organisational and communications skills with a proactive attitude

You will be full of energy and ideas that you can bring to our People, Talent and Resourcing teams and encouraging the wider teams to be involved and motivated

Self-starter is a must

Alongside working with the best teams, we also offer great benefits alongside your career as a People Manager, which include:

Bespoke training and development

Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.

28 days holiday, increasing with length of service

Apprenticeship (development journey) Opportunities

Discounts available on the high street shops, holidays, gyms and cinemas

Recognition Scheme

Wellbeing assistance

Food provided while on shift

Flexible working arrangements


We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you're from. Where individuality is a strength and you can be proud to be you.

Ready to join us? Apply today!


BaxterStorey offers a wide range of contract catering services to business and industry.

As the UK’s leading independent contract caterer we offer a personal service that focuses on fresh food.

We tailor our services to each client’s individual needs and ensure that we provide the people to deliver the exceptional.

Following our newly gained contract with British Airways, we are keen to hear from talented and ambitious individuals.  Our objective is to ensure the food and service at airport lounges are of an impeccable standard, every time.

You will be working in a fantastic environment at Heathrow airport where the focus is quality, quality and even more quality.

There are exciting opportunities ranging from Management positions to Chefs, and lounge hosts amongst others.

Excellent presentation, communication and man management skills are required for senior positions, and all will require individuals to demonstrate a real passion for food and service with bags of enthusiasm.

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