Operations Manager - Taunton

Taunton, Somerset
50000 to 55000
Closing date
20 Dec 2021

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Restaurant, Catering & Hospitality jobs, Catering and Banqueting Manager, General Manager, Restaurant Manager
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Job Details

Operations Manager - Taunton

Operations Manager

50,000 - 55,000

40 Hours - 5 over 7

We are BaxterStorey, an independent hospitality food service provider operating in the UK, Ireland and Europe specialising in restaurants, cafes, deli bars and exclusive dining rooms for clients and customers in business and industry.

We know that investing in training and development means we can be confident our teams have the skills they need to give our customers a great experience. Our Academies, training and mentoring programmes support our people as they build their careers with us. We give them the skills to provide the best service and hospitality, to help our people be the best they can be.

We are currently looking for an experienced operations manager ideally with events background for an exciting new sport and events business in Somerset. This is a new client and will require a lot of hands-on management at the beginning and is ideal for someone who likes to put his on mark on a contract. The contract is set to grow to 2.2M turnover so it requires a senior leader who is confident operating in a commercial environment. Your will be reporting directly to the OD.

Operations Manager benefits:

28 Days holiday inclusive of bank holidays

Bespoke training and development


Discounts available from choices app, from high street shops to holidays and cinemas

What would we like from our Operations Manager?

You thrive on getting the best out of people and maximising commercial opportunities.

You draw satisfaction from managing, training and supporting a team.

You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met.

Have experience in a General Manager role ideally in contract catering or hospitality.

Good understanding of report writing and financial management.

Possess excellent supervisory and communication skills.

Good delegation and influencing skills.

Able to demonstrate your analytical approach to problem solving.

Have the ability to display a real passion for food and customer service.

Operations Manager requirements:

Ensure that the location achieves, as a minimum, the financial targets agreed with the client in line with the budget.

Monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.

Hold team meetings on a regular basis to communicate targets, standards required and company and client information.

Work with your Operations Manager to prepare budgets; achieve and maintain the food cost in accordance with the budget.

Develop and evolve all client's services at location, ensuring regular adjustments and improvements are both recommended and implemented.

We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you're from. Where individuality is a strength and you can be proud to be you.

Ready to join us? Apply today!


BaxterStorey offers a wide range of contract catering services to business and industry.

As the UK’s leading independent contract caterer we offer a personal service that focuses on fresh food.

We tailor our services to each client’s individual needs and ensure that we provide the people to deliver the exceptional.

Following our newly gained contract with British Airways, we are keen to hear from talented and ambitious individuals.  Our objective is to ensure the food and service at airport lounges are of an impeccable standard, every time.

You will be working in a fantastic environment at Heathrow airport where the focus is quality, quality and even more quality.

There are exciting opportunities ranging from Management positions to Chefs, and lounge hosts amongst others.

Excellent presentation, communication and man management skills are required for senior positions, and all will require individuals to demonstrate a real passion for food and service with bags of enthusiasm.

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