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Supervisor - Cobham

Employer
The Juice Smith
Location
Cobham, Surrey
Salary
£10.00- £11.00 p/h based on experience
Closing date
7 Dec 2021

View more

Sector
Restaurant, Catering & Hospitality jobs, F&B Manager, Supervisor, Commercial Leisure, Attractions & Entertainment jobs, Food & Beverage Manager
Job Type
Full Time
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Supervisor - Cobham

The Juice Smith is a family run business based in Surrey. We are in the process of nationwide expansion and are looking for ambitious individuals to join our fast growing company. There are many opportunities to thrive individually and collectively in the business.

We are looking for a responsible Supervisor to help manage the store, in a prime location on Cobham High Street. Your role will be key in driving sales through excellent customer service and organised processes. You will support the Store Manager with effective management of the team and assume responsibility of the store when required.

Ultimately, the duties of the Supervisor are to make sure our store operates effectively, and that we keep our customers happy.

Key Responsibilities:

  • Assist the Store Manager in planning and implementing strategies to attract customers
  • Coordinate daily customer service operations (e.g. sales processes, orders and payments)
  • Monitor and maintain stock levels, replenish based on demand
  • Report any trends identified and customer feedback on products to the Store Manager
  • Supervise and motivate staff to perform their best
  • Train new and existing team members as required
  • Handle customer complaints
  • Enforce and action ‘hourly checks’ with the team
  • Ensure team members adhere to company policies and guidelines
  • Manage day-to-day store operations and support senior management as required

Requirements:

Essential

  • Minimum 1 year proven experience as a Supervisor or similar position
  • Leadership and organizational abilities
  • Problem-solving attitude
  • Be a great communicator across all levels
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Excellent customer service
  • Critical thinker and problem-solver
  • Team player
  • Good time-management skills
  • Passion for a plant-based/sustainable lifestyle inline with company core values

Job Types: Full-time, Permanent

Salary: £10.00- £11.00 p/h based on experience

 

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