Event Supervisor - Wilmslow

Employer
Total Fitness
Location
Wilmslow
Salary
unspecified
Closing date
20 Dec 2021

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Sector
Sales & Marketing jobs, Commercial Leisure, Attractions & Entertainment jobs, Operations Manager (CLAE), Events Manager, Events Sales
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Job Details

Event Supervisor - Wilmslow

OUR PURPOSE

We believe that everybody is better fitter, and that fitness is not one dimensional. That’s our health clubs. We carry that same belief into our Conference and Events space – Wilmslow Conference Centre. Events should be multi-functional, energetic, and impactful. We provide a high variety of conference services along with fantastic service throughout the client’s journey.

JOB PURPOSE

Be a part of a growing team, delivering outstanding events. Working with a broad range of client requirements, we’ll be flexible, personable and guarantee great service. This will encourage future event bookings and subsequently add more and more value to every client of Wilmslow Conference Centre.

KEY RESPONSIBILITIES

As our Events Supervisor you will be responsible for:

  • Working closely with our Events Manager and Commercial Manager to oversee the smooth operations of Wilmslow Conference Centre
  • Attend weekly event meetings with the team
  • To supervise and maintain day to day operations of the conferences and events department
  • First point of contact for client and visitor enquiries
  • Opening up and locking down of rooms/buildings used for the event
  • Setting up event spaces with an eye for detail
  • Taking and managing bookings and catering requirements
  • Keeping all health, safety and compliance practices up to date and recorded
  • Preparing event requirement/evaluation reports and communicate actions to post event meetings
  • To work closely with Conference Sales including assisting with show rounds
  • Accurately upload information to and maintain the database of existing and potential clients using our Events Management System
  • Support the sales process to promote the venue on various social media platforms
  • Where required, support Thrive Café in day to day operations

Ideal Skills and Personality For The Role 

  • A pro-active nature with excellent planning and organising capabilities
  • An eye for detail
  • Possess great customer service skills
  • Strong communication skills – written and verbal
  • Ability to deal with any complaints and find resolutions swiftly
  • Have a good understanding of IT software including most Microsoft products
  • Experience working in a similar role and knowledge of working to health, safety, hygiene and licensing procedures would be advantageous
  • Basic Food Hygiene and Basic Health and Safety Certificate are advantageous but not essential for this role

The Benefits of this Role

  • Training and development opportunities that will enable you to advance as far as your talent and determination will take you
  • 28 days holiday including public/bank holidays
  • Free gym membership with a plus one and children under 15, plus 2 discounted memberships for family members or friends
  • Workplace pension scheme
  • Discount on retail and café products

If you think you can make a huge difference to our Events Team, and have the passion to deliver, we would love to hear from you

 

Company

Total Fitness is the leading mid-market health club brand in the North. With 16 health clubs across the North of England and Wales, Total Fitness provides a full-service fitness offering both in club and online; guided by knowledgeable and supportive fitness teams, the brand works hard to meet the evolving needs of its members.

Total Fitness began in 1993 with a strong belief that everyone is better fitter, and that belief is stronger than ever today. Total Fitness knows that true fitness needs variety to keep workouts fresh and engaging, so their large health clubs offer many ways to workout; extensive gym floors, over 70 classes a week, impressive swimming pools, expert personal trainers, and digital content- allowing   members to take the brand home. This workout variety provides its members with a route to 360 fitness that lasts longer than a one-off spin class.

With over 600 staff and support from its network of freelance fitness partners and brands, Total Fitness delivers its purpose daily to around 80,000 members and guests.

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