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Guest Relations Manager - Park Plaza London Riverbank

Park Plaza
London, Greater London
Closing date
29 Nov 2021

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Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Customer Service Assistant
Job Type
Full Time
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Guest Relations Manager - Park Plaza London Riverbank

Department: Guest Relations
Job Level
Job Type:
Full Time

Hours per week:
Job Reference:
Date Posted:
2 November

Park Plaza Riverbank is now on the look out for our next Guest Relations Manager!The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIP’S and regular guest’s as well as supporting the guests in resolving and issues that may arise.

We are looking for a Guest Relations Manager who will:

  • Be a Hands on Leader
  • Ensure guests’ needs are met beyond expectation
  • Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members
  • Proficient with Microsoft Office and excellent knowledge of Opera
  • Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
  • With previous experience as a Guest Relations Manager or similar role in a hotel

Benefits of working for us as a Guest Relations Manager:

  • 30 Days of Holiday a year
  • Salary: up to £24'000
  • Discounted hotel staff rates
  • Free food on shift
  • Great Learning and development opportunities

Find out more & apply

If you want to find out more about us, please visit our website. To apply, please click the Apply button now.

Park Plaza. Be part of it.

Apply now and join the best place to work in hospitality “The Caterer 2021”

Apply Now
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