Head of Hotel Operations - The Parkgate Hotel

Employer
The Celtic Collection
Location
Cardiff, Cardiff (Caerdydd)
Salary
Competitive
Closing date
20 Dec 2021

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Sector
Fitness jobs, Operations Manager, Hotel jobs, Hotel General Manager, Housekeeping & Maintenance
Job Type
Full Time
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JOB TITLE –   Hotel Operations Manager
DEPARTMENT – The Parkgate Hotel
RATE OF PAY – Competitive including excellent benefits!
CONTRACT TYPE – Full Time – Permanent

OVERVIEW
We have commenced the search for a Hotel Operations Manager to join The Parkgate Hotel!

WHAT ARE WE LOOKING FOR …
As Hotel Operations Manager, you will be a highly skilled professional who has a hands-on approach, guest focused and an ability to inspire and lead a team. 
You will possess the qualities of being innovative, intuitive, engaging and refined.  You will demonstrate the highest levels of hospitality and professionalism in order to motivate the team to achieve the highest standards possible.
We are looking for evidence of management experience in a hotel/food and beverage environment, with excellent people management skills, a strong character and the ability to deal with the pressures of day-to-day operational challenges are a must in this diverse role.
This role will require an exceptional level of attention to detail, excellent written and spoken English, experience in the use of hotel/food & beverage systems, with a good knowledge of Microsoft Office Word and Excel. 
This position will provide an excellent opportunity to demonstrate your skills and passion for the industry, whilst gaining personal development by working as part of the Celtic Collection.

WHAT YOU’LL DO …
Working within The Parkgate Hotel, you will work closely with the Hotel Manager to oversee the day to day running of this busy property. Responsible for all customer service aspects of The Parkgate Hotel Operation, including F&B/C&B, Front Office, Spa and Housekeeping. Must build positive working relationships with all Departments to ensure exceptional service standard are delivered consistently throughout the Hotel in line with The Celtic Collection values. The hotel focusses, its team members, guest service and hospitality, which will be the key to success in the role, as well as financial performance.
You will take responsibility for developing ways of increasing quality of service and hospitality in order to exceed guest’s expectations.  Your aim will be to further develop a “Make a Difference” ethos where employees interact with guests in a relaxed, pleasant but professional manner.

WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from lifestyle and retail discounts, private health cover, company pension scheme and fantastic career development opportunities just to name a few we are sure you won’t be disappointed!

WHO ARE WE …
Operated on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick from Principality Stadium and is the perfect base for match days and any occasion to explore the city sights of Cardiff. 
Stylish innovation meets the elegance of yesteryear as Cardiff’s most luxurious hotel breathes new life into two of the city’s most historic buildings. 
Dating from the turn of the 20th Century, the old Post Office and County Court are transformed into an exquisite place to stay with period features beautifully restored to create alluring spaces to meet and drink, dine and relax. 
From the entrance lobby tea lounge to the rooftop spa, refinement and sophistication have been crafted into every detail of this luxury lifestyle experience

RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

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