TITLE – Hotel
DEPARTMENT – The Parkgate Hotel
RATE OF PAY – Competitive
including excellent benefits!
CONTRACT TYPE – Full Time – Permanent
commenced the search for a Hotel Operations Manager to join The Parkgate
WHAT ARE WE LOOKING FOR …
As Hotel Operations Manager,
you will be a highly skilled professional who has a hands-on approach, guest
focused and an ability to inspire and lead a team.
You will possess the qualities of being innovative, intuitive,
engaging and refined. You will demonstrate the highest levels of
hospitality and professionalism in order to motivate the team to achieve the
highest standards possible.
We are looking for evidence of management experience in a hotel/food
and beverage environment, with excellent people management skills, a
strong character and the ability to deal with the pressures of day-to-day
operational challenges are a must in this diverse role.
This role will require an exceptional level of attention to detail,
excellent written and spoken English, experience in the use of hotel/food
& beverage systems, with a good knowledge of Microsoft Office Word and
This position will provide an
excellent opportunity to demonstrate your skills and passion for the
industry, whilst gaining personal development by working as part of the Celtic
WHAT YOU’LL DO …
Working within The Parkgate Hotel,
you will work closely with the Hotel Manager to oversee the day to day
running of this busy property. Responsible for all customer service
aspects of The Parkgate Hotel Operation, including F&B/C&B, Front
Office, Spa and Housekeeping. Must build positive working relationships with
all Departments to ensure exceptional service standard are delivered
consistently throughout the Hotel in line with The Celtic Collection values. The hotel focusses,
its team members, guest service and hospitality, which will be the key to
success in the role, as well as financial performance.
You will take responsibility for developing ways of increasing quality
of service and hospitality in order to exceed guest’s expectations.
Your aim will be to further develop a “Make a Difference” ethos where
employees interact with guests in a relaxed, pleasant but professional
WHATS IN IT FOR YOU…
an employee of The Celtic Collection, you can enjoy a range of incredible
perks, from lifestyle and retail discounts, private health cover, company
pension scheme and fantastic career development opportunities just to name a
few we are sure you won’t be disappointed!
WHO ARE WE …
on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick
from Principality Stadium and is the perfect base for match
days and any occasion to explore the city sights of Cardiff.
innovation meets the elegance of yesteryear as Cardiff’s
most luxurious hotel breathes new life into two of the city’s most
from the turn of the 20th Century, the old Post Office and
County Court are transformed into an exquisite place to
stay with period features beautifully
restored to create alluring spaces to meet and
drink, dine and relax.
the entrance lobby tea lounge to the rooftop
spa, refinement and sophistication have been crafted into
every detail of this luxury lifestyle experience
In the event we
receive a high number of applications, we reserve the right to close this
In line with the
requirements of the Asylum and Immigration Act of 1996, all applicants must
be eligible to live and work in the UK. Documented evidence of eligibility
will be required from candidates as part of the recruitment process. The
Celtic Manor Resort is an equal opportunity employer and would welcome
interest from applicants of all ages.