TITLE – Guest
DEPARTMENT – Food and Beverage – The
RATE OF PAY - £9.40 per hour
CONTRACT TYPE – Full Time –
HOURS OF WORK – 12 hours per week
SHIFT DETAILS – 2 days out of 7
Can you deliver a truly memorable first impression?
WHAT ARE WE LOOKING FOR …
We are looking to recruit a Guest Services Associate to join our
exceptional Front Office Team at The Parkgate Hotel.
Your calm, efficient, friendly and professional personality will shine
through to every guest along with your passion for delivering exceptional
levels of guest service.
Multi-tasking will be second to none whilst maintaining a positive
attitude at all times.
WHAT YOU’LL DO …
As a Guest Services Associate you will ensure guests are given a warm and friendly welcome to the hotel and roomed according to department standard. Your aim is to interact with guests, embrace our latest technology, and ensure a consistent level of service is offered at all times from the point of arrival, through to the time of departure. Guest Services Associate are required to have extensive knowledge of the hotel and the services provided by various outlets and to consistently provide a high level of service to all guests and colleagues, ensuring the provision of excellent Concierge services throughout the stay
WHATS IN IT FOR YOU…
an employee of The Celtic Collection, you can enjoy a range of incredible
perks, lifestyle and retail discounts and career development opportunities
just to name a few we are sure you won’t be disappointed!
WHO ARE WE …
on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick
from Principality Stadium and is the perfect base for match
days and any occasion to explore the city sights of Cardiff.
innovation meets the elegance of yesteryear as Cardiff’s
most luxurious hotel breathes new life into two of the city’s most
from the turn of the 20th Century, the old Post Office and
County Court are transformed into an exquisite place to
stay with period features beautifully
restored to create alluring spaces to meet and
drink, dine and relax.
the entrance lobby tea lounge to the rooftop
spa, refinement and sophistication have been crafted into
every detail of this luxury lifestyle experience.
event we receive a high number of applications, we reserve the right to close
this campaign early
with the requirements of the Asylum and Immigration Act of 1996, all
applicants must be eligible to live and work in the UK. Documented evidence
of eligibility will be required from candidates as part of the recruitment
process. The Celtic Manor Resort is an equal opportunity employer and would
welcome interest from applicants of all ages.