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Assistant Accommodation Experience Manager

Employer
Parkdean Resorts
Location
Cornwall
Salary
£20176
Closing date
15 Dec 2021

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Sector
Hotel jobs, Housekeeper, Housekeeping & Maintenance, Retail jobs
Job Type
Full Time
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As Assistant Accommodation Experience Manager you will play a key part in ensuring guest satisfaction by supporting the Accommodation Experience Manager in the smooth running of the Housekeeping function. By ensuring the team clean all holiday accommodation to the highest standard, you will create a warm, relaxing and enjoyable holiday experience for all guests.

We are seeking an Assistant Accommodation Experience Manager to join us at Newquay Holiday Park.

Reporting to the Accommodation Experience Manager, you will support in to delivering a great experience to our guest’s and owners, running the Accommodation department efficiently ensuring high standards of service are delivered across all accommodation offerings.

Your Key responsibilities will include:

  • Monitoring accommodation quality, ensuring that the customer experience exceeds expectations and all operating standards are achieve.
  • Leading a team to deliver high accommodation standards through cleaning and maintenance.
  • Going the extra mile creating a clean and safe environment for everyone to enjoy.
  • Controlling stock room management across all areas such as linen, inventory and equipment to ensure budgets are adhered to.
  • Proactively support in the development of all accommodation team members, ensuring that any training requirements are met.
  • Ensure that all new team members receive a high quality induction allowing them to excel in their roles.

The successful Person will:

  • Ideally have previous experience of managing or supervising a team.
  • Have experience of working within a busy housekeeping function.
  • Possess strong leadership and development skills.
  • Have the ability to inspire others to deliver outstanding customer service.
  • Be an excellent communicator with strong influencing skills.

PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out if appropriate’

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