Reception Team Member
- Employer
- JW Lees
- Location
- Trearddur Bay Hotel, Trearddur Bay, Isle of Anglesey
- Salary
- NMW hourly rate
- Closing date
- 9 Dec 2021
View more
- Sector
- Hotel jobs, Hotel Receptionist, Temp, Student & Summer jobs, Receptionist (temp)
- Job Type
- Full Time
Reception Team Member Vacancy - Trearddur Bay
Full time - varied shifts including weekends
The Trearddur Bay Hotel is now looking to recruit a Reception Team Members to join the team.
About the role:
As a Reception Team Member you will be the first face to greet our guests and give them a great impression of our amazing Hotel. Dealing with our guests on a daily basis and supporting the Management team, you’ll be an expert in communication and know how to work well as part of a team.
Responsibilities:
- Meet and greet guests and visitors to the Hotel
- Manage face to face, on line and telephone bookings
- Check all reservations and room allocations
- Handle guest queries and requirements
- Check guests in and out of the Hotel
- Prepare restaurant reservations
- Maintain occupancy levels on the computer system
- Manage the computer system including room rates and changes
- Deal with customer requirements, complaints and service issues
- Handle cash and card payments
- Ensure a safe environment in which to work; report any hazard or maintenance defects immediately
- Maintain a high standard of personal appearance
What we offer you as a Reception Team Member:
- Competitive pay
- Profit share
- Discount in all our pubs and hotels
- Amazing progression opportunities
- Access to our employee assistance programme
About the hotel:
The Trearddur Bay Hotel is situated in a prime position overlooking the beach on the North West coast of Anglesey. The Hotel boasts 47 Bedrooms with its very own Bay Restaurant offering a menu of fresh seasonal specials and also its very own quirky onsite Pub – The Inn at the Bay. The Hotel caters year-round for conferences, events and weddings and is the Hotel of choice for locals and tourists who can rely on excellent service standards, great facilities and an unrivalled menu.
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