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Reception Team Member

Employer
JW Lees
Location
Trearddur Bay Hotel, Trearddur Bay, Isle of Anglesey
Salary
NMW hourly rate
Closing date
9 Dec 2021

Reception Team Member Vacancy - Trearddur Bay

Full time - varied shifts including weekends

The Trearddur Bay Hotel is now looking to recruit a Reception Team Members to join the team.

About the role:

As a Reception Team Member you will be the first face to greet our guests and give them a great impression of our amazing Hotel. Dealing with our guests on a daily basis and supporting the Management team, you’ll be an expert in communication and know how to work well as part of a team.

Responsibilities:

  • Meet and greet guests and visitors to the Hotel
  • Manage face to face, on line and telephone bookings
  • Check all reservations and room allocations
  • Handle guest queries and requirements
  • Check guests in and out of the Hotel
  • Prepare restaurant reservations
  • Maintain occupancy levels on the computer system
  • Manage the computer system including room rates and changes
  • Deal with customer requirements, complaints and service issues
  • Handle cash and card payments
  • Ensure a safe environment in which to work; report any hazard or maintenance defects immediately
  • Maintain a high standard of personal appearance

What we offer you as a Reception Team Member:

  • Competitive pay 
  • Profit share
  • Discount in all our pubs and hotels
  • Amazing progression opportunities
  • Access to our employee assistance programme

About the hotel:

The Trearddur Bay Hotel is situated in a prime position overlooking the beach on the North West coast of Anglesey. The Hotel boasts 47 Bedrooms with its very own Bay Restaurant offering a menu of fresh seasonal specials and also its very own quirky onsite Pub – The Inn at the Bay. The Hotel caters year-round for conferences, events and weddings and is the Hotel of choice for locals and tourists who can rely on excellent service standards, great facilities and an unrivalled menu.

 

 

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