Guest Services Assistant – Food and Beverage - Ty Hotel

Employer
The Celtic Collection
Location
Newport, Newport (Casnewydd)
Salary
Competitive
Closing date
8 Nov 2021

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Sector
Hotel jobs, Hotel Receptionist, Ski & Seasonal jobs, Reservations Agent, Travel & Culture, Sales and Customer Service Associate
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JOB TITLE – Guest Services Assistant
DEPARTMENT – Ty Hotel - Magor
RATE OF PAY - £7.60 - £9.00 per hour including benefits!
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

OVERVIEW
We are recruiting a Guest Services Assistant to join our spectacular T? Hotel Team!  If you are friendly, courteous, love working as part of a team and are passionate about the hotel industry, we would love to hear from you.

WHAT ARE WE LOOKING FOR …
You will have just what it takes to impress our guests with your exceptional customer service, sparkling personality and good levels of spoken and written English. You will be a committed team player who enjoys working as a team and providing excellent customer service to our guests.

WHAT YOU’LL DO …
Serve and clear food and beverage in a courteous, polite, efficient and friendly manner.
Provide a consistent service and gives assistance to the guests for tables and menus.
Assist the Outlet Manager & Supervisor in Food & Beverage order taking and enhancing the guest experience, in an efficient, professional, and courteous manner.
Constantly monitor the guests in order to anticipate their needs. Communicating effectively.

WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed!

WHO ARE WE …
The Celtic Collection is a prestigious portfolio of five unique hotels at the gateway to South Wales.
The Collection has grown from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
A choice of eight award-winning restaurants in The Celtic Collection includes Steak on Six, Pad serving passionate Asian dishes, and the Newbridge on Usk, a separate country inn with six bedrooms.
The Collection also includes the historic Manor House, the stylish Coldra Court Hotel, and the essential convenience of the new T? Hotel Magor, with a second T? Hotel Newport under construction, as well as 10 luxury self-catering Hunter Lodges.

RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

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