Front Office Reservationist / Receptionist - Ambleside
- Employer
- The Langdale Hotel & Spa
- Location
- Ambleside, Cumbria
- Salary
- 21,000
- Closing date
- 8 Nov 2021
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Front Office Reservationist / Receptionist The Langdale Estate is set in 35 acres of woodland & waterways in the heart of the Lake District. The Estate comprises a 52-bedroom hotel, 16-bedroom boutique hotel, 100 timeshare units, Wainwrights Inn, Stove Restaurant and Bar and Brimstone Spa. An opportunity has arisen for somebody to join our Gateway Guest Services team. The Gateway Guest Services team look after hotel, spa, and timeshare guests from the moment they make a booking; either online, on the phone or in person, to their arrival on site, and then to the point when they are leaving us. The right person for this role will be organised and attentive with a keen eye for detail. They will have flair for customer service, and be naturally helpful, approachable, and reliable. Excellent communication skills are required as is the confidence in explanations and upselling with regard to any query the guest may have. This role will involve:
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