Room Attendant/ Housekeeper - Somerset

The Newt in Somerset
£10.00 per hour plus tips
Closing date
5 Nov 2021

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Hotel jobs, Housekeeper, Housekeeping & Maintenance, Room Attendant
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Room Attendant/ Housekeeper - Somerset

30-40 hours a week available

The Newt in Somerset is a new and unique destination already attracting a recognition at the highest level.  Our 300-year-old estate complete with woodland, lush gardens and breath-taking views welcomes guests from all over the world. Our hotel is a home from home where our team deliver outstanding service in informal surroundings.  Gardens, orchards, and treetop walkways inspire whilst roaring fires and our wellbeing spa offer tranquillity. Food is a passion across the estate, whether hotel or our restaurants or farm shop.  Much is sourced from the estate and trusted local suppliers. 

Department Description

Our individually designed rooms require a lot of care and attention to ensure that every guest feels that they are the first to have ever stayed in their room. We are looking for people who are perfectionists with exceptional attention to detail and a high level of productivity. We expect all our guests to enjoy a relaxing and friendly visit so all our staff must be friendly and confident to talk to our guests.

Position Summary

This role is for a self-motivated housekeeper, who can perform well under time pressure but also takes great pride in their work. Although predominately working solo, you will be working as part of a team that support each other. You will need to have a passion for cleanliness and the ability to deliver immaculate standards every day. We are all working to a common goal which is to provide the best experience for all of our guests. 

Key Responsibilities:

  • The cleaning of guest rooms to our high standard, full training is provided
  • Changing linen, including the bed sheets and towels
  • Vacuum, mop floors and Dusting
  • Replenish bath care products (e.g. soap and shampoo)
  • Restock beverages
  • Clean public areas of the hotel and surroundings
  • Reporting of any technical and maintenance issues
  • Address guests’ queries (e.g. on additional services)
  • Help guests with any queries during their stay
  • To follow hotel security guidelines
  • Assist colleagues & other departments where required

Skills and Experience

  • Previous experience as a room attendant in a hotel would be a great advantage, however full training will be provided
  • Previous experience in a cleaning role and working with industrial cleaning equipment and products would be beneficial
  • Good physical health and stamina
  • Flexibility to work in shifts, weekends
  • Ability to work with little supervision while meeting high-performance standards
  • Excellent organisation skills
  • Ability to follow instruction
  • Very high attention to detail
  • Full Driving Licence Required

Excellent Benefits package available from day one including:

  • Exceptional working environment, fresh estate grown meal provided each day
  • 30% discount in the shops across the estate
  • 30% discount at restaurants across the estate
  • 30% discount on Newt cyder and Babylonstoren wine
  • 50% discount in the Spa
  • Discounted hotel stays for staff
  • Family pass to access the estate
  • Entry passes for friends and family to access the estate
  • Family Events 3 times per year
  • Access to internal/external training qualifications and programmes
  • Cross Training and career development opportunities



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