Front of House Team Leader - Battersea - £19,000 per annum
Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Front of House Team Leader in our Battersea Fitness & Wellbeing Gym and play your part in building a healthier nation.
About the Role
The post holder will be responsible for delivering and ensuring professional customer service whilst maintaining operational standards. There will be a large focus on diary management and resource planning within the role.
As the welcoming face of our club, your job will be to meet and greet all visitors. Importantly, you'll ensure the smooth running of reception by answering calls and dealing with membership enquiries, and to support the Fitness Suite with appointments, queries relating to assessments, inductions and studio class bookings.
You have outstanding communication and customer service skills gained within a leisure or hospitality role. You're approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience. You're an energetic team player with exceptional planning and organising skills.
High quality client service interaction
Strong resource management skills, including use of complex IT systems
Ability to prioritise and deal with varied workload effectively
Experience in administrative/office environment
Ability to multi-task and work under pressure
Proven self & team motivator
Flexibility to cover staff absences & sickness
Clean and presentable appearance
In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days' annual holiday (increasing with service), gym membership, private healthcare and a range of lifestyle and financial wellbeing benefits.
Be your best and join us in building a healthier nation.
Salary - £19,000 per annum
Closing date - 21/10/2021
Location - Battersea
Hours - Full-time, 40 hours per week
Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.