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Spa Receptionist

Employer
Hand Picked Hotels
Location
CW5 6DQ
Salary
10 - 10 Per Hour
Closing date
27 Oct 2021

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Sector
Spa, Massage & Beauty jobs, Spa Receptionist
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Job Details

Health Club & Spa Receptionist  - Rookery Hall Hotel & Spa, Nantwich, Cheshire 

Would you enjoy welcoming guests and members to Rookery Hall's Health Club & Spa on a daily basis? Are you looking for a Full or Part time role in the area of Nantwich?  

We are looking for a Health Club & Spa Receptionist to join our friendly and professional team.

Our Health Club & Spa is popular with both Hotel Spa guests and our local fitness focused members. As the Health Club & Spa Receptionist you will enjoy making everyone feel welcome and remembered, whether that’s getting to know which classes they enjoy or recommending Spa facilities and treatments.

This role involves working in a fast paced yet tranquil environment, welcoming and assisting our guests, responding to enquiries, co-ordinating spa bookings and cashing up at the end of each shift. The successful candidate will have high standards of personal presentation, a warm and friendly personality, the ability to remain calm under pressure and an excellent telephone manner.

This role including early shifts from 6am - 2.30pm and late shifts from 2.30pm - 11pm. This is on a rota basis and includes weekends. We have 40 hours per week available but will consider Part Time applicants if they are fully flexible with the hours and days they are open to work. 

What’s in it for you:

  • A competitive salary
  • Use of Health Club facilities including gym, swimming pool and fitness classes, as well as discounts for your friends & family
  • 28 days holiday rising to 33 days with service – we think it’s fair to value loyalty.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS discounted food, drink and spa treatments. Yes, it’s as good as it sounds!
  • A share of service charge – 100% of which is split between the team
  • The opportunity to earn extra via the spa retail commission scheme
  • Annual loyalty awards (like afternoon teas and overnight stays)
  • Working in a peaceful environment with stunning surroundings including a hotel packed with character
  • Free parking on site
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
  • Pension & Life Assurance Scheme

About you:

  • Most of all, you’ll have a friendly, welcoming and genuine manner
  • You’ll be passionate about making our guests feel welcome and at home, and will develop a thorough knowledge of our products, health club membership packages and spa treatments
  • You’ll ideally have previous experience in a Health club or similar fast paced environment and role - cashing up experience would also be advantageous as would a fitness qualification
  • You’ll be excellent at building a rapport with people
  • You’ll take pride in your appearance, as the face of Hand Picked Hotels Health Club & Spas

About us:

Rookery Hall Health Club & Spa is in the grounds of Rookery Hall Hotel, a 4 Red Star Hotel with 70 bedrooms and an AA 2 Rosette fine dining restaurant. The Health Club & Spa offers a range of Elemis Spa treatments and products, fitness classes and facilities including Sauna, Steam room, Jacuzzi, Swimming Pool & Gym. 

Hand Picked Hotels is a private collection of 22 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

Ten of our Hand Picked Hotels have Health Club & Spas offering a range of treatments with excellent facilities, exercise classes and membership packages.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Company

Hand Picked Hotels is a private collection of 19 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

Our vision is to deliver a welcoming country house experience where guests feel special and colleagues feel like family.

Being part of a family is at the heart of Hand Picked Hotels. We create a happy environment through the way we support each other and work together. You make it Hand Picked!

Each hotel is individual in its style and so is each person who works for Hand Picked. You are encouraged to bring the best of your personality to work and to let this shine through in the way you operate as a team and in the service you give to our guests.

Hand Picked Hotels are an Equal Opportunities employer and a Disability Confident Committed employer – we welcome applications from all people within all communities.

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