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Weekend Customer Service Advisor - Placemaker

Employer
Places Leisure
Location
Kingston Upon Thames, Greater London, England
Salary
4506.97
Closing date
26 Oct 2021

We are Places Leisure, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone. 

How do we do all this? By surrounding ourselves with active people, supportive people and customer focused people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage £4.5 billion of assets, deliver £87.9m in social value and teach 80,000 children to swim each week.

More about your role

As Placemaker you will create an environment that is friendly, welcoming and supportive of its customers and colleagues and will ensure outstanding levels of customer service are always adopted

It will be your job to showcase the centre, offering all prospective members a tour of the facility and offering guidance on the best membership for their needs. You will deal with all product enquiries from both prospective and current member and will administer booking and process payments accurately.

For more information please download our job profile available on our website

More about you

You will have previous experience of working within a similar role, ideally within a leisure/health centre environment and have well rounded knowledge of customer service and administration.

Above all you will have a genuine passion for keeping fit and creating active places and healthy people.

The benefits

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership – to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

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