General Manager - Milton Keynes

Leisure People Recruitment
England, Buckinghamshire, Milton Keynes
£65,000 - £70,000 per annum + 85K OTE
Closing date
26 Oct 2021

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Fitness jobs, Leisure Manager, Commercial Leisure, Attractions & Entertainment jobs, General Manager (CLAE), Operations Manager (CLAE)
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General Manager - Milton Keynes

Up to 70K + 20% Bonus

An outstanding opportunity in Milton Keynes to manage one of the largest leisure venues of its type in Europe with a multimillion pound turnover across a complex operation including a significant food and beverage offer. There is a high customer footfall which demands a very customer centric approach to consistently delivering a premium experience.

  • To take accountability for the total P&L performance of the site and Balance Scorecard.
  • To provide inspiring leadership, be a standard bearer for the company's values and Brand Standards and to deliver outstanding guest service at all times by way of example.
  • To ensure compliance with legislation, with regards to all statutory requirements including Liquor Licensing and Health and Safety
  • Provide direction, coaching and development to the Deputy General Manager, ensuring they deliver clear leadership and direction to operational departments.
  • To set clear targets and objectives for direct report Senior Managers and to monitor performance closely through 1-2-1 meetings, adhering to consistent objectives.
  • To ensure that the venue is always appropriately staffed and resourced in accordance to usage patterns.
  • To implement and maintain a culture of high performance and performance management.
  • To conduct effectively and timely appraisals with the management team and ensure that Senior Managers hold similar appraisals with their team.
  • To ensure Senior Managers are exceeding agreed targets and objectives
  • To ensure that all employees have development plans aligned to agreed objectives.
  • Ensure that financial performance matches targets set and income is maximised and costs are minimised.
  • Continuously look for ways to improve the guest experience by delivery operational excellence.
  • To be fully competent at utilising all elements of the booking system, as required within your role.

We are keen to talk to candidates who can demonstrate:

  • A proven track record working at the premium end of the leisure, hotel or hospitality sectors including visitor attractions, family focused health clubs, holiday parks, hotels or resorts.
  • Proven commercial experience and a track record of high performance in a single or multi-site business delivering over £1m EBITDA.Experience of budgetary control.
  • A clear communicator and professional operator with extremely high standards of achievement.
  • Exhibit strong judgement, drive and influence.

Interviews are immediately available.

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Do you have 5 years premium GM experience experience? required
Have you managed a £1m+ EBITDA? required

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