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Sales Manager - Woking, Surrey

Employer
Burhill Golf & Leisure
Location
Woking, Surrey
Salary
£32,000 to £35,000
Closing date
18 Oct 2021

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Sector
Sales & Marketing jobs, Sales, Sales Manager, Senior Management (Sales)
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Sales Manager - Woking, Surrey

RESPONSIBLE FOR:

  •  Achieving monthly and annual sales targets for Membership, Health & Fitness, Functions and Group Golf.
  •  Managing the team of sales advisors to achieve the required KPI’s and results.
  • Inducting, training and providing continual development for each sales advisor.
  • Conducting monthly observational feedback using the telephone and tour assessments with each advisor.
  • The recruitment of sales advisors in conjunction with General Manager and Regional Sales Manager. 

DAILY TASKS INCLUDE:

  • Handling Telephone enquiries following the company standard by fulfilling the criteria set out on the Telephone Enquiry Assessment Forms
  • Touring prospective members around the course/club following the company standard by fulfilling the criteria set out on the Tour Assessment Forms
  • Responding to Web Enquiries within one hour by telephone where possible. 
  • Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.
  • Processing new memberships, events and group golf bookings onto the system accurately and correctly.
  • Setting, reviewing and managing daily KPI’s. 
  • Planning and delivering effective lead generation to produce desired results

RESPONSIBILITIES:

  • Knowing the product, and that of our competitors. 
  • Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business. 
  • Being self-sufficient on lead generation, through effective follow up calls, initiating referrals, outreaching and any other means as appropriate. 
  • Own conversion rate in line with the company expectations.
  • Attending Sales Meetings when appropriate.
  • Meeting deadlines.
  • Being fully conversant with the Club’s Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner. 

OUR VALUES:

We expect all our staff to strive to:

  • Maintain open and honest communication with our customers, both internal and external, at all times.
  • Create and have a positive impact on our local community.  Supporting regular neighbourhood events and working closely with society.
  • Protect and nurture our environment, consider everything from alternative work methods through to maintaining and supporting our local wildlife.
  • Support each other in everything we do, recognised and develop each individual’s potential.
  • Take complete ownership of their own actions and have pride in what they do.
  • Deliver to our customer’s consistent high levels of service, quality and value in everything we do
  • Look for alternatives to what we do seeking out and exploiting natural resources.

 

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