Receptionist– Live In Available – Grantley Hall
- Employer
- Grantley Hall
- Location
- Ripon, North Yorkshire
- Salary
- £22,000
- Closing date
- 28 Sep 2021
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Job Details
Receptionist at Grantley Hall
Tips typically over £200 per month (£2,400 per year)
We are currently recruiting for a Receptionist to join our team at Grantley Hall. The Receptionist is the front face of Grantley Hall, our Front Office team provide a warm and authentic Yorkshire welcome to all our guests.
40 Hour Contract working 5 days out of 7.
What are we looking for?
- Have a warm and positive demeanour when engaging with hotel guests on a regular basis
- Someone who can plan and communicate internally with relevant Departments to ensure the team is set up for success
- Calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.
What should you bring?
- Proven track record within a Front Office / Reception in a 5* luxury property
- Experience in understanding, delivering and exceeding guest expectations
- Fluent in written and verbal English
- Great attitude and a willingness to be flexible! Be prepared for the odd curveball or more
- Ability to work under pressure and adapt according to business needs
- Comprehensive knowledge of Opera PMS is beneficial
About Us
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, five exceptional restaurants and seven sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.
Benefits
- Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
- We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
- Pension - Eligible team members will benefit from a Royal London pension scheme.
- 24/7 team assistant line.
- Complimentary nutritious meal when on duty.
- Refer a Friend Award.
- All team members will be issued with a bespoke Grantley Hall uniform
Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements..
Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Company
Nestled in the picturesque Yorkshire Dales between Ripon and Harrogate, and only a stone’s throw away from the World Heritage Site of Fountains Abbey, you will find the enchanting retreat that is Grantley Hall. The Grade II* listed mansion house is currently benefitting from a multi-million pound makeover creating a stunning, five star, luxury country house hotel and spa, combined with an extensive range of exquisite restaurants and bars and introducing an ELITE performance centre which will offer an unrivalled range of facilities and equipment across the United Kingdom.
The restoration of Grantley Hall will restore the main house back to its original 17th Century glory alongside two new buildings which will offer modern and stylish accommodation and public areas. The hotel will offer 47 opulent rooms and suites, four exquisite restaurants – ranging from signature fine dining to elaborate Pan-Asian cuisine and three sophisticated bars, including a late-night champagne and cocktail bar with live entertainment. A private events suite is also being created which will offer a fabulous venue for weddings and corporate events.
The private grounds will offer a magical setting for all guests; from the landscaped formal gardens with its’ bespoke sculptures and water features to the English Heritage listed Japanese Garden, there are quiet spaces and far reaching views for all to enjoy.
The quality of the hotel will be matched only by the service levels which will inspire and delight at every touch. We look forward to welcoming our guests and friends to enjoy the Grantley Hall Experience.
- Mini-site
- Grantley Hall
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