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Restaurant Receptionist/Host – Live In Available – Grantley Hall

Employer
Grantley Hall
Location
Ripon, North Yorkshire
Salary
£24,000
Closing date
30 Sep 2021

Job Details

Restaurant Receptionist/Host – Live In Available – Grantley Hall

Tips typically over £200 per month (£2,400 per year)

This is a unique chance to be part of the Front of House team delivering the ultimate dining experience.

Supporting the smooth running of service, the performance of the Commis Waiter ensures a flawless, uninterrupted unity of service for each guest at Shaun Rankin's Fine Dining Restaurant & Private Dining Room at Grantley Hall.

This is an amazing opportunity to work within one of the best Restaurants in Yorkshire.

Key Responsibilities

  • To greet all guests (whether resident or non-resident) welcome them to Grantley Hall and make them feel comfortable and looked after.
  • Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
  • Meeting and greeting customers, organising table reservations.
  • To deal responsibly with payment transactions and maintain strict control of the bills.
  • Ensure each customer receives impeccable service.
  • Dealing with customer enquirers and reservations accurately and promptly in the absence of the reservations department.
  • Providing first class customer service and should be highly organised with good communication skills, both face to face and over the phone.
  • To maintain good working relationships with colleagues and all other departments.
  • Arranges for special services requested by the guest.
  • To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
  • To attend training courses and meetings as required.

Desirable Candidate

  • Have held a similar role within a high-level hotel or fine dining restaurant.
  • Enthusiastic, quick thinking and welcoming personality.
  • To be able to react to guest requests efficiently and to ensure details are communicated and followed through to all departments.
  • Outstanding personal presentation and grooming.
  • Strong written and oral communication skills.
  • Excellent attention to detail in all aspects of the role.
  • PC Literate, understanding of Microsoft outlook, Excel and Word

 

Company

Nestled in the picturesque Yorkshire Dales between Ripon and Harrogate, and only a stone’s throw away from the World Heritage Site of Fountains Abbey, you will find the enchanting retreat that is Grantley Hall. The Grade II* listed mansion house is currently benefitting from a multi-million pound makeover creating a stunning, five star, luxury country house hotel and spa, combined with an extensive range of exquisite restaurants and bars and introducing an ELITE performance centre which will offer an unrivalled range of facilities and equipment across the United Kingdom.

The restoration of Grantley Hall will restore the main house back to its original 17th Century glory alongside two new buildings which will offer modern and stylish accommodation and public areas. The hotel will offer 47 opulent rooms and suites, four exquisite restaurants – ranging from signature fine dining to elaborate Pan-Asian cuisine and three sophisticated bars, including a late-night champagne and cocktail bar with live entertainment. A private events suite is also being created which will offer a fabulous venue for weddings and corporate events.

The private grounds will offer a magical setting for all guests; from the landscaped formal gardens with its’ bespoke sculptures and water features to the English Heritage listed Japanese Garden, there are quiet spaces and far reaching views for all to enjoy.

The quality of the hotel will be matched only by the service levels which will inspire and delight at every touch. We look forward to welcoming our guests and friends to enjoy the Grantley Hall Experience.

Company info
Mini-site
Grantley Hall

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